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93 Reviews of Valley Honda - Service Center
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October 05, 2021
Emilio was amazing. He clearly described the issue at hand and was extremely courteous. He’s earned my business for life. hand and was extremely courteous. He’s earned my business for life. More
by pscripp
Employees Worked With
Helpful July 13, 2021
Chad and his team were amazing! The service is always quick and efficient and having the coffee back was a bonus! I always enjoy my time while waiting for service to be completed. quick and efficient and having the coffee back was a bonus! I always enjoy my time while waiting for service to be completed. More
by MKeller
Employees Worked With
June 02, 2021
The customer service at Valley Honda is expectational, by either phone or in person. Today, I had the pleasure of working with Chad O'Neil. Our Honda CR-V was in for service and was well taken care of. Th either phone or in person. Today, I had the pleasure of working with Chad O'Neil. Our Honda CR-V was in for service and was well taken care of. Thank you Chad. More
by crigaud
May 28, 2021
Kevin Heffernan was a pleasure to work with and provided great service. He is very friendly and communicated with clarity. Made me feel valued. As for the waiting area, it is the best with great comfor great service. He is very friendly and communicated with clarity. Made me feel valued. As for the waiting area, it is the best with great comforts and Starbucks Coffee. More
by crigaud
Employees Worked With
January 04, 2021
Marco Maldanado super informative. I Appreciate his friendliness and most of all, his HONESTY. Im am very grateful for his service today. Thank you very much! friendliness and most of all, his HONESTY. Im am very grateful for his service today. Thank you very much! More
by sc
Employees Worked With
August 25, 2020
Thank you Honda for the expert service given each time we come. Yesterday (Monday) I had a unusual request and was in need of help. Edgar came to me asking my request. He is ALWAYS a huge help. He then cal come. Yesterday (Monday) I had a unusual request and was in need of help. Edgar came to me asking my request. He is ALWAYS a huge help. He then called Lorenzo who worked diligently to help me solve this issue. A small problem that needed a patient and persistent help. Lorenzo fixed the problem. I cannot thank them and the service dept. enough. The service at Honda is the best. We recommend them highly and because the service is excellent I would encourage people to purchase a Honda as we love ours and love the service dept including mechanics. You are the best. Three cheers for you all. Thank you. Ralph and Rosalie Burkart Montgomery, Ill. More
by Rrburkart
Employees Worked With
Other Employees :
Lorenzo...efficient, helpful, kind and fixed the problem! Thank you.
August 20, 2020
He very helpful . He is very friendly and he work very hard to your car. He go over to introduction new car very good and answer to your question very clear . hard to your car. He go over to introduction new car very good and answer to your question very clear . More
by Ron
Employees Worked With
August 12, 2020
It was a good experience, but the service person had to order a part for my car. We only have 800 miles on the car and the dash ligts go out and becomes dark. It sounds like rocks or crackling sounds in my order a part for my car. We only have 800 miles on the car and the dash ligts go out and becomes dark. It sounds like rocks or crackling sounds in my dash. Sounds like something bad is going to happen if it doesn't get fixed. PLUS my GPS quit working. Very dissappointed with this purchase. Seems the saleman had heard about this problem asdid the mechanic BUT i was never told. Not a good way to do business..what do you think????? Im retired and cant afford too many mistakes. Im driving to north carolina in 2 weeksand am afraid to drive this car. They ordered the part. But who knowsi if it will come in? Lee paige More
by Leepaige
Employees Worked With
Other Employees :
Just why wasnt my wife and i told about problems like this with your pilots and passport cars?if you tell the truth people would respect your dealership better
July 07, 2020
There is never anything bad I have to say about Edgar. He is always very welcoming & helpful about any services needed. I’m always very pleased with the work. He’s awesome ! is always very welcoming & helpful about any services needed. I’m always very pleased with the work. He’s awesome ! More
by Karina M.
Employees Worked With
February 27, 2020
My husband and I , just had the "not feeling pushed to buy " experience at Valley Honda last night. Eli McMahon did a great job in helping us with our purchase . buy " experience at Valley Honda last night. Eli McMahon did a great job in helping us with our purchase . More
by nelia
