Van Bortel Ford

Have always been responsive and informative with regards to recommendations . Report back with any suggestions or concerns and have good hours to meet customers needs to recommendations . Report back with any suggestions or concerns and have good hours to meet customers needs More

Everyone is great and good at what they do. Always able to assist with what needs to be done Always able to assist with what needs to be done More

Very helpful service department. Knowledgeable and kind. It’s very helpful to have a shuttle on site. Knowledgeable and kind. It’s very helpful to have a shuttle on site. More

Professional, friendly, and honest. Enjoy the no haggle one price. At Vanbortel this a pleasure to shop and purchase a new car. Enjoy the no haggle one price. At Vanbortel this a pleasure to shop and purchase a new car. More

Friendly professional advisors excellent service manager. Will come back to Van Bortel Ford for future service and to purchase. Will come back to Van Bortel Ford for future service and to purchase. More

VanBortel Ford made my recent new car purchase excellent experience Cass the sales consultant was friendly knowledgeable and helpful- explained the vehicle I was interested in and Cass found it on the lot experience Cass the sales consultant was friendly knowledgeable and helpful- explained the vehicle I was interested in and Cass found it on the lot Thank you so much Dwayne the computer tech explained Sync 4 on the vehicle with hands on experience in a concise manner-went through the entire screen prompts and saved me countless hours reading the manual like I did in previous vehicles Bryan the financial manager answered all my questions as I requested Ford premium care/maintenance plan/tire pro as well as undercoating Bryan went through all the details of the Ford plans which are primo at least for me Also Bryan answered questions I had after purchasing the vehicle-again thanks Van Bortel Ford really does put the customer first as Ms Kitty van Bortel says Good vibes More

The quick Lane works great for me. I try to show up early and most of my service can be done that way. These are great folks and I'm tickled they take care of my car I try to show up early and most of my service can be done that way. These are great folks and I'm tickled they take care of my car More

Never disappointed. Been using them for years!! True estimates of time, customer service, cost, communication and quality of repairs and maintenance. Will continue to us Been using them for years!! True estimates of time, customer service, cost, communication and quality of repairs and maintenance. Will continue to use them.👍 ⭐️⭐️⭐️⭐️⭐️ More

Every time I visit Van Bortel Ford Quick Lane or the main service department I am confident and happy with the visit.everyone is glad to help take care of my vehicles.I'm happy to do business there. Dale Hi service department I am confident and happy with the visit.everyone is glad to help take care of my vehicles.I'm happy to do business there. Dale Hill. More

Went to van bortel ford to get tires put on my 2022 bronco sport, car was in prestine condition when I dropped it off, upon driving home I noticed a large grease stain on my passenger side leather seat bronco sport, car was in prestine condition when I dropped it off, upon driving home I noticed a large grease stain on my passenger side leather seat, they also threw the old tires on my rear leather seats leaving dirt stones and other debris all over the interior. 1 of the rims had scrapes on it as well. I called 2 times couldn't get ahold of anyone at the service center so I used their text messaging service. When they finally answered that they claimed there was no record of my vehicle being worked on there and insisted I must've taken it to subaru or Chevy. What a joke of an establishment. Brand new $40,000 vehicle they xxxxed up and had the audacity to argue with me about it. Avoid them at all costs. Van bortel subaru has their business squared away and running like clockwork, true professionals. But van bortel ford is literally the worst dealer I've ever experienced. More