Van Bortel Ford

Exceptional experience I always have a great experience getting my car serviced at Van Bortel Ford. They have convenient hours, fast service and they offer a shuttle servic I always have a great experience getting my car serviced at Van Bortel Ford. They have convenient hours, fast service and they offer a shuttle service if needed. I have recommended Van Bortel to friends and family More

Oil change I have been taking my Fusion to a local shop assuming dealer would charge more for services. I felt I owed it to Van Bortel to bring car in for this o I have been taking my Fusion to a local shop assuming dealer would charge more for services. I felt I owed it to Van Bortel to bring car in for this oil change/tire rotation because they had recently done a fairly simple task for me at no charge. I had a reasonably positive experience now with Van Bortel, but just can’t pay $46 for these services that cost me $32 at the local shop. More

New key with coding The Parts department was quick and courteous. I called ahead and was told to come in at my convenience, I arrived and gave my key and info to the gent The Parts department was quick and courteous. I called ahead and was told to come in at my convenience, I arrived and gave my key and info to the gentleman at the desk and waited in the waiting room for the key to be made and programmed to my vehicle. I was in and out in about thirty minutes and the key works wonderfully. More

F-350 engine repair The technician was able to determine the problem with my Ford F-350 and performed the necessary repairs. The shuttle service was great as well, takin The technician was able to determine the problem with my Ford F-350 and performed the necessary repairs. The shuttle service was great as well, taking me home and then coming back to get me when the work was complete. Couldn't ask for better service. More

Excellent Claxton was excellent friendly and helpful when over all features. May the experience great every thing was explained about the Lease I wonderful sale Claxton was excellent friendly and helpful when over all features. May the experience great every thing was explained about the Lease I wonderful salesman with a great smile. More

Thank You, Dan! Dan was helpful, knowledgeable and delivered top quality service. He explained the process and the vehicle thoroughly and made me feel comfortable thr Dan was helpful, knowledgeable and delivered top quality service. He explained the process and the vehicle thoroughly and made me feel comfortable throughout my experience at Van Bortel. Thanks, Dan! More

My 2017 Escape Everything went perfect! I arrived a little early and I was taken care of right away. Walked to the plaza for breakfast came back and within a few min Everything went perfect! I arrived a little early and I was taken care of right away. Walked to the plaza for breakfast came back and within a few minutes I was closed out and on my way. The only snag I found was the entrance to the service dept. seemed a little congested and hard to maneuver with all the autos trying to get in and out. Thanks again and I will be back! More

Easy and Friendly Due to traveling for work I needed and was able to do most of the transaction over email. I felt like the dealer wasn’t concerned about making the sal Due to traveling for work I needed and was able to do most of the transaction over email. I felt like the dealer wasn’t concerned about making the sale just that I got a car that I was happy with. This made the transaction much better than any other car buying experience I’ve ever had. i had to push out taking delivery of the car and they accommodated this without even the slightest concern. I will never go anywhere else. More

Honest I have never felt pressured regarding repairs on any of our 3 vehicles, that might not be necessary. They always explain the problem and give you ad I have never felt pressured regarding repairs on any of our 3 vehicles, that might not be necessary. They always explain the problem and give you advice and leave the decisions up to the customer. We love Vanbortel Ford! More

QUICK SERVICE DEPT Helpful..sought out answers to questions did not have answers for...provided a reasonable time expectation..and it took much less then that..this is m Helpful..sought out answers to questions did not have answers for...provided a reasonable time expectation..and it took much less then that..this is much appreciated More