Van Nuys Chrysler Dodge Jeep Ram

The service itself was fine but the service agent Albert was what made the experience top shelf. He was friendly, accommodating, straight forward and communicative. was what made the experience top shelf. He was friendly, accommodating, straight forward and communicative. More

Excellent service. Benny is a true professional. Very happy with the diagnostics by the service department. Benny is a true professional. Very happy with the diagnostics by the service department. More

Clerk could have been more approachable and friendly. Otherwise service was good and uber service was provided which I had to ask for because it was not offered. Tire pressure was not checked which I req Otherwise service was good and uber service was provided which I had to ask for because it was not offered. Tire pressure was not checked which I requested. More

2014 Jeep Wrangler had a recall on airbags. So I bought it to the Van Nuys Chrysler Dodge and it was service. (Albert Masonic 22898 ) call me up the next day. saying my oil filter housing was l So I bought it to the Van Nuys Chrysler Dodge and it was service. (Albert Masonic 22898 ) call me up the next day. saying my oil filter housing was leaking so he gave me an estimate around $1400. told me it was warranty and my deductible is $100. Next, he told me I needed a brake fluid flush ( dirty brake fluid ) and radiator flush for $750. The Jeep Wrangler only has 35,000 miles. I asked him why so expensive and he told me we don’t do a Mickey Mouse job here…… overall, they did an excellent job. More

Smooth, professional, transparent and great overall! Will definitely be coming back for our next car. Will definitely be coming back for our next car. More

Perfect and accommodating in every way. They’re kind, thorough pros, through and through! The best in the SFV. They’re kind, thorough pros, through and through! The best in the SFV. More

My experience was excellent. Armen was professional and polite. He kept me updated on every level. He has a very pleasant disposition. Armen was professional and polite. He kept me updated on every level. He has a very pleasant disposition. More

Purchased Tesla model 3 from this dealership, filed my taxes, come to find out that this dealership never filed the correct paperwork for me to collect my tax credit. Drove to dealership and met with th taxes, come to find out that this dealership never filed the correct paperwork for me to collect my tax credit. Drove to dealership and met with the sales manger and he gave me the “runs round” and said my Tesla didn’t qualify for the tax credit. This was xx, because in all my research it clearly states that I get my EV tax credit. Called the dealership back and can’t locate one person to assist me with this issue ! More

I took my Jeep in because of a battery issue and the problem was resolved. My advisor was informative on pricing and answered the questions I had pertaining to the auxiliary battery. Only unfortunate problem was resolved. My advisor was informative on pricing and answered the questions I had pertaining to the auxiliary battery. Only unfortunate thing is I had to leave my vehicle over the weekend and they had no loaners. More

Very nice person's they fix my truck fastt they send me a message when my truck was ready message when my truck was ready More