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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,321 reviews
March 10, 2025
My first time at this dealership got my first oil change there Very excellent customer service for helpful . Definitely going back there Very excellent customer service for helpful . Definitely going back More
by PAULET_CHAVEZ
Verified CustomerEmployees Worked With
March 09, 2025
Eddie is absolutely the best. Kept us informed of everything that was going on as well as he made sure our truck was finished in plenty of time for our camping trip. He always Kept us informed of everything that was going on as well as he made sure our truck was finished in plenty of time for our camping trip. He always so polite and excellent in his customer service. Ten stars for Eddie⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More
by frankpattyand2
March 08, 2025
Excellent service! Benny is an outstanding service advisor—knowledgeable, professional, and attentive. I look forward to working with him again in the future Benny is an outstanding service advisor—knowledgeable, professional, and attentive. I look forward to working with him again in the future More
by Ninoos
Employees Worked With
Benny Maritka
March 05, 2025
I really appreciate the great service and the expediency in getting the work completed!!! Thank you!!!! in getting the work completed!!! Thank you!!!! More
by jaroesty
Employees Worked With
March 02, 2025
The Service was very good pleasant and fast Thank you I had good experience from the staff I had good experience from the staff More
by HANANMOSHE
Employees Worked With
March 02, 2025
Horrible, horrific service. My car had almost 2000 additional miles when I picked it up, it had signs of being personally used by somebody there, Xmas tree needles. I didn’t b My car had almost 2000 additional miles when I picked it up, it had signs of being personally used by somebody there, Xmas tree needles. I didn’t buy a tree. I called left msgs for management, completely ignored. I will be reporting to gov agencies. More
by Latinivee
Employees Worked With
Everyone I encountered there just passed it my requests to anyone else.
February 28, 2025
I spoke to Armen, he was polite, explained my query professionally, i am happy. Thanks Armen professionally, i am happy. Thanks Armen More
by galestan
February 27, 2025
Only requested an oil change and recalls to be addressed. When I arrived I was handed an invoice for $2000. When I looked at the invoice more closely, I saw the order also included a charge for brake fluid e When I arrived I was handed an invoice for $2000. When I looked at the invoice more closely, I saw the order also included a charge for brake fluid exchange, cabin air filter and intake air filter replacement, 2 fuel filter replacements. All without telling me before hand. Although I agreed to do the fuel filters, I found this to be deceitful. I would have appreciated a conversation about it before hand so I can decide whether or not to have the extra work done and a conversation afterwards to confirm that the work prescribed was actually completed. Also I never received a call that the work was in fact completed. Once I called, I was told that my vehicle was ready two days prior. More
by vasquezer
Employees Worked With
I don’t recall who I spoke with
