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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,143 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,143 reviews
March 15, 2024
They have repaired my warrantee issues both times, and returned my truck on or before when promised. returned my truck on or before when promised. More
by jmschatz0
Verified CustomerEmployees Worked With
Helpful March 15, 2024
Fast and efficient … I don’t really need to use fifteen words… I ain’t that talkative words… I ain’t that talkative More
by kevindockwb
Employees Worked With
March 11, 2024
Very professional and efficient. Made the whole process easy. Went above and beyond by delivering the car to the house to pick up the trade in. Would highly recommend Vinny and the d Made the whole process easy. Went above and beyond by delivering the car to the house to pick up the trade in. Would highly recommend Vinny and the dealership. More
by Rosenblum915
Employees Worked With
Vinny
March 08, 2024
Insufficient proactive engagement is evident, highlighting a significant gap between service representatives and mechanics. This presents a substantial improvement opportunity crucial for the fra highlighting a significant gap between service representatives and mechanics. This presents a substantial improvement opportunity crucial for the franchise to circumvent potential negative perceptions. Additionally, assessing the proportion of problematic parts and exploring the feasibility of transitioning to in-house manufacturing or sourcing domestically can mitigate reliance on substandard international components and further delays. More
by JP
March 06, 2024
My truck didn’t come with a 2nd key! Super high apr rate,truck was painted before and they never told me! Found out by another dealer Super high apr rate,truck was painted before and they never told me! Found out by another dealer More
by JOSEVEE1989
Employees Worked With
Forgot
March 02, 2024
If there a option to pick zero star I would this dealership is garbage Benny forgot to service my car made me sign a 299 dollar inspection fee forgot to inspect my car also took them 3 day to do a s dealership is garbage Benny forgot to service my car made me sign a 299 dollar inspection fee forgot to inspect my car also took them 3 day to do a software update recall wich should 30 minute I will report to chrystler direct this dealership should not exist waste of time and money More
by shantk78
Employees Worked With
Other Employees :
Benny
March 02, 2024
We found our new Go-To guy for our business vehicles! We are extremely satisfied with our purchase and the outstanding service provided by Mena. I highly recommend him to anyone in the market for your bu We are extremely satisfied with our purchase and the outstanding service provided by Mena. I highly recommend him to anyone in the market for your business vehicles. His dedication to customer satisfaction and his passion for his work truly sets him apart in the industry. Thank you, Mena, for making our car-buying experience a memorable one! More
by Charlie & Lulu
February 29, 2024
The sales guy was nice. The service guys have been nice. The drive to and from and the pick up two and from your facility was great. The service guys have been nice. The drive to and from and the pick up two and from your facility was great. More
by JK
Employees Worked With
Wake up at 6 AM to drop the car off when you open. Get in the express lube lane and it takes four hours. Also, when I bought my jeep from you, I think Carfax said one thing, but maybe there was another.
