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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,322 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,322 reviews

July 04, 2023

We’ll it was nice did not have to wait too long to have my Jeep invoice, all about the service was great. More

by JAMMERDUDE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know who my service tech .
Jul 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Van Nuys Chrysler Dodge Jeep Ram!

July 04, 2023

The service was good. But even though I paid for a loaner while having my car being checked for a faulty part, dealer apparently were backed up on loaners orders for coupl More

by cellod9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're glad to hear that our service was good and that we were able to quickly resolve the issue with your car. We apologize for any inconvenience caused by the loaner situation and appreciate your understanding. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Mike Asatryan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - 818-423-6255

July 04, 2023

Jose Bautista did and excellent job in helping my daughter get her dream car we are very happy with all the help that they gave us they were very helpful and nice people love this dealer I would reco More

by Salvadorgarcia40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose bautista, Raed Malaeb
Jul 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're so glad that Jose could assist your daughter in getting her dream car. We appreciate your recommendation and hope to see you both again at Van Nuys Chrysler Dodge Jeep Ram!

July 04, 2023

Excellent in service and helping to accommodate at your. Convenience of what you look for it in a car More

by Juanf1795elmasiso123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Matt Eatezadi
Jul 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review, Juan! We appreciate your business and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram. Safe travels!

June 30, 2023

Don’t like my car and I told them I didn’t like it and so they still ended up saying I couldn’t get the car I wanted when they both cost the same More

by perlagee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Klaumenzer
Jul 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to hear that you are unhappy with your car. We strive to ensure customer satisfaction and it's disappointing that we have left the wrong impression. If there is anything more we can do to assist you or explore other options, please don't hesitate to reach out. Thank you, Raed Malaeb - General Manager - raedm@vannuyscdjr.com - (818) 787-0800

June 29, 2023

Payman with the service department was very helpful and courteous. He expedited our service appointment for the safety recall. He is the best! More

by pejmantaheri2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman Arjang
Jun 29, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're glad to hear that our team provided helpful and courteous service during your visit. We appreciate your support and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

June 28, 2023

Junior was quick and efficient checking me in and out, as well as at pickup. Great. More

by stephenfrancis3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
Jun 29, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled our team made your experience smooth! Thanks for working with us at Van Nuys Chrysler Dodge Jeep Ram!

June 26, 2023

The service advisor, Benny, is an absolutely amazing to work with. I hope we will always be able to have him as our advisor. More

by jml0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We think Benny is amazing too! Thank you for your kind words and for choosing Van Nuys Chrysler Dodge Jeep Ram. We hope to see you back again down the road!

June 26, 2023

Great service all around. .took care of my car right away.. service really on top it More

by onepeterdobsOn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
Jun 27, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Van Nuys Chrysler Dodge Jeep Ram! We are here to help with any of your future service needs.

June 26, 2023

Excellent service. Handled issue really fast! High recommend to Hector and the whole team at Van Nuys More

by brad.schenck
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 26, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you, Brad, for this fantastic review of Van Nuys Chrysler Dodge Jeep Ram! We will pass along your kudos to Hector and the team. Take care!

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