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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.0
5,332 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,332 reviews

April 04, 2023

they have a great team , good services they always ready for anything or any question. More

by herrartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely and we hope to see you back again down the road!

April 04, 2023

Your service just greate! especially your service advisor Payman Arjang! He always friendly and helpful. More

by ZHANAT.KARATAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman Arjang, Juan Del Rio, Jonathan Schwartz, Raed Malaeb, Alex Klaumenzer, Rayan Saab, Walid Benterki
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Apr 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We love hearing Payman takes great care of you, Zhanat. Thank you for trusting Russell Westbrook Chrysler Dodge Jeep RAM, we look forward to seeing you for your next service!

April 03, 2023

Great dealership, I have been there countless time to service my truck and had a pleasant experience everytime. Recently I also purchased a vehicle from there and the whole process was easy and smooth. More

by oagalmazyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio, Alex Klaumenzer, Rayan Saab
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Apr 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for your continued trust and support of our business! As you mentioned, whether it's selling or servicing a vehicle, our team is dedicated to consistently providing quality service to our customers that is comfortable and stress-free. All of us appreciate your business and look forward to seeing you again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 03, 2023

Always have a good experience here. Exceptional service thank you for everything Hector and Jad. More

by Carol Sarieddine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review, Carol! We are thrilled to hear that you had a successful experience working with Hector and Jad. Safe travels, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 03, 2023

No communication and around bad experience with sales and service department will never return to that location More

by Orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayan Saab
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Apr 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Orlando, we strive to deliver thorough communication and a 5-star experience, so it's very disappointing to receive this feedback. I understand that we've lost your business, but if you're willing to share more details here, it will help us make improvements in the future. Please feel free to reach out to me at your convenience. Thank you, Raed Malaeb - General Manager - raedm@russellwestbrookcdjr.com - (818) 787-0800

April 03, 2023

The worst freaken dealer ive ever had to deal with Sold me a defective vehicle and never resolved any problems. Took my car somewhere else and they said it had transmission problems that the dealer never m More

by deeamarilys27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry
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Apr 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I am very sorry that you experienced these issues with your vehicle and that your service visits didn't go as smoothly as anticipated. We expect better for our guests and I would like to see how we can best assist you moving forward. Please feel free to give me a call at your convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

April 03, 2023

Everyone helped me to be able to buy my car. Thanks to everyone to help me More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo
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Apr 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Kevin, thank you for the review! We appreciate your business and hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 03, 2023

The whole team was super helpful, patient, informative and actually listened to our needs when it came to financing. Special shout-out to Aiden, Jesus, and Justin for guiding the whole process. More

by Thomas Carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden, Jesus, Justin , Alex Klaumenzer
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Apr 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thomas, thank you for the review! We are so glad to hear that Aiden, Jesus, Justin, and the team delivered such a successful purchase experience. Drive safely, and we hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM!

April 03, 2023

Great service! Team was friendly & Ara was great. They really worked with my requests & budget. Thank you to all the team for helping me get my dream truck. Will s More

by Raymustwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ara, Matt Eatezadi, Rayan Saab, Walid Benterki
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Apr 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Ara and the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

April 03, 2023

The people there are always friendly and courteous! I have never had a problem when there. More

by llg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you are confident in the Russell Westbrook Chrysler Dodge Jeep RAM team to get the job done!

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