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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.0
5,323 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,323 reviews

March 02, 2023

Excellent service. Always above and beyond. Great professionalism and expertise when it comes to my jeep wrangler Rubicon. Payman my Service Advisor was super friendly More

by PETERDRASNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Schwartz, Raed Malaeb, Alex Klaumenzer, Rayan Saab, Walid Benterki
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Mar 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Peter - It is great to see that you trust your Rubicon in the capable hands of our service team and we are delighted to have received this excellent review. Thank you for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

March 01, 2023

Clean friendly dealership when you walk in. A lot of options and selections. Great visit! More

by Pamela.Foster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mena Mansour
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Mar 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM, Pamela.

March 01, 2023

Everyone was very kind and we were able to agree on a very fair rate. More

by chadv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rasheed Khan - 5 stars A+++, Alex Klaumenzer
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Mar 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM. We appreciate your support of our team.

March 01, 2023

The salesman that helped me me out was very knowledgeable on the car he sold me and explain the process to me in great detail also very friendly. More

by ISAACS1096
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

March 01, 2023

Soltan was very friendly and efficient gave me what I wanted and got me out of the dealership More

by Joanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Soltan, Rayan Saab
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Mar 01, 2023 -

Joanna responded

Thank you for the great service every time

Mar 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Joanna, thank you for the review! We appreciate the kind feedback about Soltan and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

February 28, 2023

Great, helpful information best customer service I have see !! Overall best dealer ship all time More

by Israelreyes247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks so much for the five-star review! The Russell Westbrook Chrysler Dodge Jeep RAM team appreciates your fantastic feedback. See you down the road!

February 28, 2023

Excellent service! Payman is so knowledgeable and perfect customer service! I will be back TU More

by BJKOBOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
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Mar 01, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the excellent review of Russell Westbrook Chrysler Dodge Jeep RAM. We look forward to working with you again down the road!

February 28, 2023

Very friendly staff and knowledgeable. They answered my questions and helped me to make sure that I am getting the best deal. Thank you More

by Abirelzowidi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ara salesperson , Raed Malaeb, Walid Benterki
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Mar 01, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear that our team found you a great deal. Thanks for choosing Russell Westbrook Chrysler Dodge Jeep RAM!

February 28, 2023

THE ABSOLUTE WORST. From the moment i signed on the dotted line .. Look at their reviews . from finance to service. The sheer incompetence is astounding .They had my veh More

by Misskim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
the gal who answers the phone is. sweetheart and seems to be genuine
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Mar 01, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I sincerely apologize for the issues you have encountered with your vehicle and working with my team. We strive to deliver a professional service experience and never intend to inconvenience our guests. I would appreciate another chance to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

Mar 03, 2023 -

Misskim responded

Sure i’d LOVE to have a conversation about my horrific experience with Russell Westbtook. and the most recent service experience. . My experience purchasing was equally disappointing but that’s water under the bridge now. I will call the e number in the early afternoon or feel free to text first then call if possible my number at you’re convenience. 760-688-2017. Thank you kindly, Kimber

February 28, 2023

Everyone at this dealership are extremely rude, don’t explain things clearly, paying customers are treated like trash. More

by AKHIRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serena Morales
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Mar 01, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

This is not the service we strive to provide, and I'm very sorry if we left the wrong impression during your visit. I'd appreciate the opportunity to learn more about your experience and see if there's anything I can do to help here. If you're interested in speaking about this further, please feel free to contact me directly when you have a moment. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

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