Vann York Toyota

Charles and the others in finance dept were determined to get us a deal to lower the amount. Thank you! get us a deal to lower the amount. Thank you! More

Both my wife and I are extremely pleased with our new RAV4. It fits our need for a smaller vehicle but still comfortable fit for someone my size. We also did not want something so low we needed a hoist RAV4. It fits our need for a smaller vehicle but still comfortable fit for someone my size. We also did not want something so low we needed a hoist to get up and out, hence, looking at SUVs. I like the idea of driving a hybrid to save on gas and move in the direction of electric vehicles. We have been using Van York to service our Tundra since retiring and moving to North Carolina. They have always provided excellent service with extremely pleasant attitude of all their employees. If there was a problem, someone would explain the issue and cost before proceeding with any work. Van York also had the best price on the RAV4. The best selling point with Van York was Charles Martin. Other dealers we have been to, the sales person could not answer technical question without running to the back for answers. Charles listened to our primary concerns and worked with our request to stay outside. He explained several unique features of the car but also listened to our options and concerns. We never felt pressured in any way. I would not hesitate to recommend Van York to anyone looking for a new vehicle and would tell them to insist on dealing with Charles. More

I felt comfortable since my first car purchase.This one makes four knock on wood we get to five makes four knock on wood we get to five More

Very Friendly and courteous staff. Don't feel like your being attacked when you walk in. Mike was quick to respond and always had an answer for any questions we had. Thanks Mike!! being attacked when you walk in. Mike was quick to respond and always had an answer for any questions we had. Thanks Mike!! More

Extremely positive experience at Vann York Toyota. World class sales/service. The Vann York Sales/Financial staff which included Erik Rodriguez, Clay Hudson, and Luis Nunez were professional, knowledgeab class sales/service. The Vann York Sales/Financial staff which included Erik Rodriguez, Clay Hudson, and Luis Nunez were professional, knowledgeable, and caring. They understood my needs, both in product and finances. While they were very customer-focused, I never felt pressured in any way. Additionally, the other staff members I encountered on an informal basis while there were very friendly, checked in with me during wait times, and all represented Vann York in a positive manner. Kudos to the leadership of Erik and Luis. The trickle down of their professionalism is obvious. I highly recommend that Toyota use them as role models for employee and franchise training. I look forward to being a member of the Vann York customer family. More

They were very professional, cordial and help me to close a deal in a timely manner a deal in a timely manner More

I am a corporate buyer who buys cars nationwide for our regional salesmen. We were put in a situation were an old car died and needed to get our salesman back on the road ASAP. Traded in the dead car f regional salesmen. We were put in a situation were an old car died and needed to get our salesman back on the road ASAP. Traded in the dead car for a very fair price and bought an in stock Camry quickly with the help our Rodrigo Mondragon. If our corp office wasn't in Cincinnati I would probably buy all our east coast cars here because of their simple no BS way of running their business. More

Excellent experience - absolutely the easiest and most straight forward buying experience I ever had - sales and finance were great to work with - friendly and informative straight forward buying experience I ever had - sales and finance were great to work with - friendly and informative More

The wife and I got a message from a Vann York salesperson that there was an opportunity to turn in our leased vehicle and lease a new 2022 for the same payment we presently have. So, we stopped by and was in that there was an opportunity to turn in our leased vehicle and lease a new 2022 for the same payment we presently have. So, we stopped by and was introduced to Fred Cook. Fred was very informative and provided us with a few options. Surprisingly we found the Highlander that was right for us. A very hard decision my wife had to make on the color. Fred was very supportive and helpful when we had questions. Fred was easy to work with and knew the correct answer to our questions. It was a long day. However, well worth the wait. I would like to thank and all the Vann York folks involved that day. This was our third car purchased fron Vann Youk and I am still driving the first one. The experience has always been top notch, Thank you Fred! More

Very helpful and polite staff. I appreciate everyone for their help. I’ve got a lovely car. their help. I’ve got a lovely car. More