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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
4,374 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,374 reviews

February 18, 2023

The service was provided in a courteous, efficient, and professional manner. Geovanny my service provider was very knowledgeable and explain the process, and was very transparent throughout the repairs. More

by CYNTHIA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny
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Feb 19, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, Cynthia, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 17, 2023

Vera is second to none. I’ve never seen a dealership provide such great service time after time. Will never do business elsewhere! More

by vpadial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad and Chris alejo
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Feb 19, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 15, 2023

Vera Cadillac exceeded my expectations in all areas. From receiving a warm greeting at the front door upon arrival and being escorted to the receptionists desk, to meeting our sales representative and More

by rdfeiler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell, Joan Fernandez
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Feb 16, 2023 -

Vera Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

February 15, 2023

Took the car for service and Gio from service was eager to help and made all the accommodations. More

by Carmen1001
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Geo delivered such a great experience! Experience The Vera Difference Jorge Morales General Sales Manager

February 15, 2023

Very good service didn’t wait long good communication . went for a recall didn’t have to pay anything and offered a courtesy car wash that’s very appreciated 👍 More

by GINETTERABEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Breen
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Feb 15, 2023 -

Vera Cadillac responded

Thank you! Yvette and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 15, 2023

Excellent all around service. Specially, Mr Montoya, our service adviser. I would recommend this dealership in a second More

by LIMOS OF MIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Feb 15, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edwin met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 14, 2023

Great service always. Very professional service. The time was as expected. The post service follow up is great More

by CONGRANGER
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Feb 14, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2023

I had a great experience. My service advisor Nestor was very friendly, helpful and accommodating. I waited for my oil change and Nestor kept me informed and got me serviced in More

by CGOODMAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor service dept
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Feb 13, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear Nestor and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2023

My service advisor Christopher was easy to work with. I know it’s a busy service center and it was fixed in a timely matter a bit longer then I expected. More

by JETSETLIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Russell, Angel Jimenez
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Feb 13, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2023

They found a place for me early wich suits me. Evereybody seems nice and willing to care about you.. I needed basic service and received more than asked for. My car was cleaned perfectly. I'll More

by RAISIN96
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Feb 13, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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