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Vera Cadillac

Pembroke Pines, FL

4.8
4,374 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,374 reviews

February 12, 2023

Geovanny Suarez was very professional and accommodating. I also was impressed with the professionalism of Gustavo Rodriguez. He made certain that the issue I had with my vehicle was resolved expeditiously. More

by drmincey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geo Suarez, Gus, and Richard were EXCEPTIONAL
Feb 13, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

February 11, 2023

This dealer is amazing. Great service from everyone, great facility and great customer service. I More

by FRANTZY0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 11, 2023

Your appointment desk dropped the ball I never got my loaner and stuck home for two days they never changed to my new contact either. Alex my service person did the best with information he had. My car w More

by tonysingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ellen McGee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service reservation, Yvette Breen
Feb 12, 2023 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you. Tony, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Leo Peña Service Manager

February 10, 2023

I have not been dissatisfied at all since I’ve been taking my car for service over there always a pleasure. More

by Fjeanbap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Padron
Feb 12, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2023

Todo de principio a fin fue fabuloso , muy buen servicio y trato al cliente Gracias por todo More

by ILEPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovani
Feb 10, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Yovani and our team were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2023

Excellent service. Mikell is great and goes the extra mile to take care of my needs. Obtained an extra part for me and ordered recall parts needed. Service was compl More

by rmbrown18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Fernandez, Service Dept.
Feb 10, 2023 -

Vera Cadillac responded

Thank you for your very kind review. Mikell and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2023

Great service. Michael was a pleasure to work with. Scheduling, drop off, pickup was seamless More

by Dyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 08, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2023

Conrad is a great advisor, amazing costumer service, he was quick and knowledgeable about the car. I would definitely recommend him. More

by Mirnaorta1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Feb 08, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2023

You will not find better customer service anywhere in South Florida, hands down the best I’ve ever been treated. Thanks Vera Cadillac More

by Mr. Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 06, 2023

Very professional. Courteous and Timely try the best to make me happy. Long time customer at Vera More

by BASSMANNO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Gustavo was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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