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Vera Cadillac

Pembroke Pines, FL

4.8
3,659 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,659 reviews

January 04, 2022

Good job. I was told 2 1/2 hours and was finished in 1 1/2. More

by jimk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 05, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation!

January 04, 2022

Michael from Vera Cadillac, Pembroke Pines provided excellent service. I had an emergency dead battery situation and he was able to fit me in for service. Thanks Michael for a job well done!!! More

by JDAVID445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, service department
Jan 05, 2022 -

Vera Cadillac responded

Thank you for the review and shout out for Michael. Take care and we’ll see you next time.

January 04, 2022

Extremely professional, courteous, effective communication throughout the buying process. A wealth of information regarding the purchase of my new Xt5. More

by cynthia.slater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez, Andy Russell
Jan 05, 2022 -

Vera Cadillac responded

Congratulations on your recent Cadillac purchase and thank you for the review! We hope you enjoy your new XT5 and look forward to seeing you back at Vera for your first oil change.

January 03, 2022

everything was great and very convenient. the communication was great too and the advisor was helpful More

by val.waterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lozano
Jan 04, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation.

January 01, 2022

Best service adviser I have ever had!!! Very knowledgeable and professional. Highly recommended and deserves a promotion. More

by Calilove2079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 03, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation! Happy New Year!

December 31, 2021

Excellent customer service and attention to detail! The service was prompt, we were kept informed of the progress at all times and our service advisor is a gem. Coupled with the concierge service it was a More

by anubis1956
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina, service and the two gentlemen that picked up and dropped off my car who were also professional and courteous.
Jan 03, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation for the Vera Difference. Take care and we'll see you next time.

December 31, 2021

Giovanni was excellent. Took care of all my concerns. Answered all my questions. Highly recommend. The service department did a good job. More

by frannessen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jan 03, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Happy New Year!

December 31, 2021

Very professional and friendly. I get treated like royalty! I’ve bought 2 cars from Vera! I love this dealership! More

by jelliott60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Jan 03, 2022 -

Vera Cadillac responded

Thanks for the review and for your continued business! Take care and we'll see you next time.

December 31, 2021

Everything was ok but the valet was driving customers cars without a mask and windows down. Also a lot of service advisors were without mask. More

by alberttrazon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
Jan 03, 2022 -

Vera Cadillac responded

Thanks for the review and the feedback for our team. Happy New Year.

December 30, 2021

He was very friendly very knowledgeable and made me feel safe with the Covid regulations. It was a great experience More

by DIANEZIDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio Excellent service manager
Jan 03, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation. Take care & we'll see you next time.

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