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Vera Cadillac
Pembroke Pines, FL
3,624 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,624 reviews
December 17, 2021
Chris was very helpful and was able to diagnose the problem quickly based on my description. The mechanic ultimately was able to make the repair in a short turnaround. I was also provided a loaner vehi problem quickly based on my description. The mechanic ultimately was able to make the repair in a short turnaround. I was also provided a loaner vehicle during the repair process. More
by bculmer
Verified CustomerEmployees Worked With
Chris Alejo
December 16, 2021
Our experience with your service department was exceptional, from the concierge to the service advisor and everyone in between. exceptional, from the concierge to the service advisor and everyone in between. More
by compd01
Employees Worked With
Other Employees :
Concierge Service & Christopher/Service Advisor
December 14, 2021
Crato adviser was wonderful as always. Everyone very cordial. The new process to get a rental car( loners) very difficult. Uber pick you up to across the street, long line waiting to get car, rental n cordial. The new process to get a rental car( loners) very difficult. Uber pick you up to across the street, long line waiting to get car, rental not to Cadillac standard. Very dissatisfied experience. I am not sure I will do my service again. More
by SIMIAK
Employees Worked With
Michael Crato
December 14, 2021
Carlos was the best seller. Really good service and attention to all the process of buying the car. attention to all the process of buying the car. More
by LAURAGS166
December 14, 2021
We had a great experience at Vera. Carlos Caballero our sales person always goes above and beyond to help us in searching for our vehicles. Thank you so much for always making our experience a great one. sales person always goes above and beyond to help us in searching for our vehicles. Thank you so much for always making our experience a great one. We will definitely be referring out friends and family to Carlos and Vera. More
by aileen
December 14, 2021
I purchased a 2021 Cadillac Escalade from this dealership. So far out of the six months that I own the car, two of them it was in the dealership due to the car breaking down over and over and over dealership. So far out of the six months that I own the car, two of them it was in the dealership due to the car breaking down over and over and over and over. Absolutely no issues with the dealership. But it seems that General Motors absolutely does not care about their customers. Numerous calls to General Motors and GM financial have given me one single answer, we understand your frustration but you have to pay in full!!!!! . For a parked lemon! More
by sergeque
December 13, 2021
Amazing service and great people to work with. I have never experienced a better. At buying process never experienced a better. At buying process More
by gochristian1
