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Vera Cadillac

Pembroke Pines, FL

4.8
3,626 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,626 reviews

June 21, 2021

Excellent customer service, honest advice, good communication, friendly, clean environment More

by REGCARP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo & Alejandro in service department
Jun 22, 2021 -

Vera Cadillac responded

We love hearing from satisfied customers like yourself. Thank you for your review and recommendation.

June 21, 2021

I’m happy with your personal and serviceThanks so much I’m happy with your personal and service Thanks so much More

by VIHUGULO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
Jun 22, 2021 -

Vera Cadillac responded

Thank you for the review! Have a great rest of your week.

June 21, 2021

Service agent was great and I formative. Super pleasant. Thank you More

by RYEMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service agent
Jun 22, 2021 -

Vera Cadillac responded

Thank you for the review, and your recommendation. Hope you have a great rest of your week!

June 21, 2021

Good customer service, Ivette was very polite and helpful. But the waiting time for an oil change was absurd, I was waiting for my car 3 hours for an oil change!!! More

by abel7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivette
Jun 22, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Ivette, as well as for the feedback. We appreciate all feedback as that only helps us improve our service standards in our pursuit to the be the premier Cadillac, Buick and GMC dealership in South Florida.

June 21, 2021

5 Stars for Vera Cadillac. Love the service here. Alex Padron my service advisor was patient, knowledgeable and communicated well. More

by Stephanie10789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Vera Cadillac responded

Thank you so much for the 5-star review and recommendation. We love hearing from customers like you! Have a great week.

June 21, 2021

Totally professional. Timely service. Quality work. Karen Englert is very knowledgeable, honest, and sincere. I will definitely use Vera in the future as I believe they are a top quality organization More

by j_koch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Englert
Jun 22, 2021 -

Vera Cadillac responded

Thank you so much for taking the time to share your experience at Vera. We look forward to seeing you back, have a great week!

June 21, 2021

Alejandro Medina’s courtesy is amazing. However, I have to say I’m a little disappointed in the fact that I just leased my xt6 not even 3 months ago and I just scheduled the 3rd service appointment. Second More

by gemhomm62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Denis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Medina , Andy Russell
Jun 22, 2021 -

Vera Cadillac responded

Thank you for the review and for the shout out for Alejandro! Also, thank you for the information regarding the issues you are having with your vehicle. We have provided this review to our Service and Body Shop Director as well as to your Service Advisor, and look forward to seeing you later this week to review your concerns.

June 20, 2021

Excellent service. This was my first use of the Vera Cadillac Service Department. I am pleased with the service and attention to detail afforded me by the staff. Alex did a great job helping me! More

by jbevy423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Masot
Jun 21, 2021 -

Vera Cadillac responded

Thanks so much for the review and your recommendation. We're glad you're satisfied and hope to see you back. Take care and have a great week!

June 19, 2021

All work was done in a timely manner, waiting area very clean, all work done as described. The experience was very professional and a pleasure More

by MDJCOLE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 20, 2021 -

Vera Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

June 18, 2021

Jean Raymond is the best dealer I've ever dealt with honestly it doesn't get any better then him he's a great salesman Vera need 10 of him More

by mrsyoliepollock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Vera Cadillac responded

Thank you so much for the review, and recommendation. We love hearing from satisfied customers like yourself. Have a great weekend!

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