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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,624 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,624 reviews

April 29, 2025

Unhelpful with the existing problems Two major issues were unresolved with no explanation Squeaky brakes and backup camera More

by cruzzy1518
Recommend Dealer
No
Employees Worked With
I believe it was Eric
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Apr 29, 2025 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gustavo Rodriguez Service Director

April 29, 2025

Efficient and speedy I made an appointment, was seen on time. Waited in the waiting room. Mikell updated along the way More

by DTALBOY2
Recommend Dealer
Yes
Employees Worked With
Mikell
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Apr 29, 2025 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 28, 2025

I arrived 30 minutes before appointment my service representative said no problem and took my car without delay. That made me feel very good to begin my day in a pleasant way. Thanks More

by WSTALLWORTH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 28, 2025 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

April 28, 2025

I had an absolutely amazing experience with Leor Zvi, my sales consultant, and Ulisis, the manager. I walked in off the street, explained what I was looking for, and let them work a deal out that was MORE t More

by dawnthezeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

April 28, 2025

Han did the process very smooth and pleasant No hidden fees, no extra waist time and the best is Han had been with us not only thru the buying process but after too; always available and willing to help a More

by milybavi
Recommend Dealer
Yes
Employees Worked With
Han
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Apr 28, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 27, 2025

With a team like this, you feel like your in good hands. I would be an idiot to leave Cadillac Brand especially w crew like Verá. More

by Robertbambo
Recommend Dealer
Yes
Employees Worked With
Anwar, Gustavo, and Russ
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Apr 27, 2025 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

April 27, 2025

Solid. Consistent communication David and the tech work diligently w a sense of urgency to get the job done More

by Robertbambo
Recommend Dealer
Yes
Employees Worked With
David
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Apr 27, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

April 27, 2025

Excellent service as usual, being doing my regular maintenance with Vera, concierge service is a plus ! More

by softdes85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Apr 27, 2025 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 25, 2025

Alex and his team went above and beyond, satisfaction guaranteed, excellent premium servicd. Thank you Alex and Vera Cadillac More

by Matthew_moore54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 25, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

April 25, 2025

I recently brought my car to the service department. Eric Tellechea, my Service Consultant, was always paying attention to my needs and kept me informed throughout the whole process. More

by luisaluis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Report | Print
Apr 25, 2025 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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