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Vera Cadillac

Pembroke Pines, FL

4.8
4,295 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 4,295 reviews

May 29, 2025

Very good service. Very professional easy to work with return calls or texts promptly. Complete job in a reasonable amount of tome More

by 9@@&@&&
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

May 29, 2025

I’ve been coming here for over 20 years. This is the best service department in South Florida More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
May 29, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 29, 2025

Excellent as always. Edwin Montoya was very knowledgeable, courteous and had me out in 2 hours. For an oil change and tire rotation. More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
May 29, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 26, 2025

I had an exceptional experience at Vera Cadillac, hands down the best dealership I've ever worked with. Our salesman, Kevin, went above and beyond to find the perfect vehicle for us. He was patient, never More

by john.candillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Castro
May 26, 2025 -

Vera Cadillac responded

Thanks for your feedback on your recent visit to Vera Cadillac. It's great to hear that we were able to assist you and that you had such a positive experience. Experience The Vera Difference Jorge Morales General Sales Manager

May 26, 2025

Vera Cadillac Service provided a first class experience: quick, affordable, with constant communication. They resolved the matter with my Tesla S. I also just leased a new Lyriq. It is good to know that we More

by ron y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Ramos, Chris Cobos-Vera
May 26, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

May 25, 2025

My experience at Vera Cadillac with both the sales/purchase and service has been top notch. The in person sales experience was honored as represented during the online estimates, Leor Zvi also m More

by codds3204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio in Svc Dept
May 25, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

May 23, 2025

Prices are high. Car was supposed to come back clean and did not. After spending a fortune that would have been nice. More

by CARMENRECHT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Employees Worked With
Chris A
May 24, 2025 -

Vera Cadillac responded

Carmen, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gustavo Rodriguez Service Director

May 27, 2025 -

Vera Cadillac responded

Carmen, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gustavo Rodriguez Service Director

May 21, 2025

Gus Guerra was beyond helpful and went above and beyond to ensure I got everything I wanted. I truly appreciate his dedication and effort. The entire experience was incredibly smooth and exceeded my expect More

by lynndaangelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Vera Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

May 21, 2025

My service person has been very courteous. My wife and I have enjoyed a new purchase of a Cadillac Escalade. More

by bushbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

May 20, 2025

My experience was nothing less than superb. From the time I entered and was greeted by Gus Guerra . The respect and professionalism was unparalleled. He took us through the process in the most More

by adrishezram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Jorge Morales General Sales Manager

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