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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,781 Reviews
Call Service Center (844) 517-0823

2,781 Reviews of Vera Cadillac - Service Center

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January 08, 2023

Great communication and greeting. Followed up and set future appointment for ordered part. Found updates and asked me questions to make sure I was satisfied More

by Optikiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 10, 2023 -

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

January 08, 2023

Average and not much to say about the service department. They are very bad in customer service. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 10, 2023 -

Vera Cadillac responded

Richard, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 08, 2023

Great service from the time I entered the service department. Didn't have an appointment but, was taken care of anyway. Given a rental and went on my way. Thanks to Alex Padron. More

by ULEASESMITH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Padron in service
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Jan 10, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2023

The service department is a smoothly ran operation. They get you in and out in timely fashion. Great service. More

by MCCLENDON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Jan 10, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

January 07, 2023

2nd Time there and the service was superb! My advisor Mikell Hernandez was extraordinary. The focus on client attention is something that I have not experienced in other Cadillac Dealerships. More

by kelvinpacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
Report | Print
Jan 10, 2023 -

Vera Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

January 06, 2023

Excellent customer service I would recommend it to my friends and family and most of all I would keep bringing my car for service and any repairs needed thanks to the collision team More

by lassomario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank collision center
Report | Print
Jan 09, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 06, 2023

Nestor is a very helpful service advisor. I am happy with his service. He is very attentive. More

by carin1217@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Jan 09, 2023 -

Vera Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

January 06, 2023

Very professional,on time. Car was serviced and was returned in a timely manner. Car was washed and cleaned. Very pleased with the services rendered. More

by SHARON_WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin service represenative a 5
Report | Print
Jan 09, 2023 -

Vera Cadillac responded

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

January 06, 2023

Excellent customer service , Nestor is a very helpful service advisor. We are very happy with is service. More

by Leandre Dumont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Jan 09, 2023 -

Vera Cadillac responded

Leandre, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Jan 09, 2023 -

Leandre Dumont responded

Thank you very much

January 06, 2023

Great service and knowledgeable about their work Giovani Rubio and Gio Suarez they know their business More

by PARTS009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Jan 10, 2023 -

PARTS009 responded

Thank you

Jan 10, 2023 -

PARTS009 responded

Thank you

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