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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,807 Reviews
Call Service Center (844) 517-0823

2,807 Reviews of Vera Cadillac - Service Center

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November 25, 2022

Chris the service center rep was informative, responsive and timely. I didn’t have to keep calling for an update. They diagnosed, informed me, and made the repair. My car was ready when they told me it woul More

by LAMARHAYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher. Service Department.
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Nov 28, 2022 -

Vera Cadillac responded

Lamarhaynes, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 25, 2022

Great service and schedule time . . give me back a very nice clean car . Service guy was very professional More

by DAVID.RODRIGUEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Nov 28, 2022 -

Vera Cadillac responded

David, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 24, 2022

Service was great 👍, my car was happy and Mr saurez was great and customer service was excellent ,when you need great service come to VERA STRAIGHT UP! More

by chosen1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

Nov 26, 2022 -

chosen1105 responded

Ok thanks again.

November 24, 2022

My salesman Jean was the best salesman I ever had knew and understood what I wanted and made it happen for me and my family More

by lissade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Nov 26, 2022 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2022

Work not properly done…. .seat back stitching wrinkled. Got rescheduled at a much later date rather than scheduling asap. More

by rflores1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Hernandez
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Nov 23, 2022 -

Vera Cadillac responded

Thank you for reaching out regarding your recent service. Our Service Manager, Leonardo Pena, would greatly appreciate the opportunity to speak with you to address your concerns. Please call him directly at (954) 517-7842. He’s looking forward to speaking with you.

November 23, 2022

The staff was very professional and kept me informed of all the issues associated with my vehicle. More

by Plvelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Padron
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Nov 25, 2022 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2022

Amazing service and staff,they always do anything and everything possible to help you out. More

by SAULDREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni in service
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Nov 23, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation.

November 22, 2022

I have to say the service department is very good, Giovanni Vera is very good, and in the body shop, Excellent, Frank is a great guy More

by erasmozorrilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio and Frank Bodyshop
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Nov 23, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Giovanni and Frank. Take care and we’ll see you next time.

November 22, 2022

Amazing service and staff,they always do anything and everything possible to help you out. More

by SAULDREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni in service
Report | Print
Nov 23, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

November 20, 2022

I appreciate the service department picking up my car back and forth for service! The service was excellent!!! More

by pfernandez260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad, Service Department
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Nov 21, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

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