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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,873 Reviews
Call Service Center (844) 517-0823

2,873 Reviews of Vera Cadillac - Service Center

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November 07, 2022

I have been dealing with Vera for many years this is my 4th Cadilac from them Today I had a tire problem and Steve the road side assistance person came and patched the tire for me. Steve is great at his More

by valeriekatz30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve roadside assistance
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Nov 07, 2022 -

Vera Cadillac responded

Thank you so much for sharing your experience with the Vera Difference and for your continued business. Take care and we'll see you next time.

November 06, 2022

Leo is great at what he does. He listens, understands and gives great customer service. More

by DIANE.TORRES
Recommend Dealer
Yes
Employees Worked With
Leo
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Nov 07, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Leo!

November 06, 2022

The service people are the best, never leading me astray, Eric the Service person is always coopertive More

by unionizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

November 05, 2022

Edwin consistently provides excellent service and Vera has been my go to “car home” and counting. Thanks! More

by MOMSDOULA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin and Karen in the Service Department
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Nov 07, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Edwin. We appreciate your continued business and look forward to seeing you next time. Take care!

November 05, 2022

It was a good experience taking my car. Chris Alejo was very profecional keeping inform the status of my car.. More

by Juan.salas71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Nov 07, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Chris. Take care!

November 05, 2022

There are some good service advisors that take care of their customer's until work is completed with suggestions . Thanks Giovanni More

by WEST_PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 07, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Giovannni!

November 05, 2022

Service was good but I had to bring my car back 2 times after that More

by DUBCITY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Vera Cadillac responded

Thank you for reaching out regarding your recent service. Our Service Manager, Leonardo Pena, would greatly appreciate the opportunity to speak with you to address your concerns. Please call him directly at (954) 517-7842. He’s looking forward to speaking with you.

November 05, 2022

Alex provided excellent service. On e again Vera exceeded expectations. Very pleased with the service experience. More

by CRFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Nov 07, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Alex. We appreciate your continued business and look forward to seeing you again next time. Take care!

November 05, 2022

I am pleased with the service i received at vera and will definitelyreturn the next time i need service or purchase my next Caddilac. More

by wjcgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. We are so glad to have won your business. Take care and we'll see you next time.

November 04, 2022

Great service. Very accommodating . The service advisor was great very helpful . Wouldn’t go anywhere else More

by sims_michael18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Masot
Report | Print
Nov 04, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. We are so glad to have won your business and look forward to seeing you again next time.

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