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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews
Call Service Center (844) 517-0823

2,814 Reviews of Vera Cadillac - Service Center

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June 08, 2022

Eric Tellechea Is very professional a people person and very humble. I have to say I feel very valued and I also feel like I am always in good hands I really appreciate awesome customer service so thank yo More

by effectiveproperty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Tellechea
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Jun 08, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we'll see you next time.

Jun 08, 2022 -

effectiveproperty responded

Eric Tellechea Is very professional a people person and very humble. I have to say I feel very valued and I also feel like I am always in good hands I really appreciate awesome customer service so thank you Eric for always going above and beyond

Jun 08, 2022 -

effectiveproperty responded

Eric Tellechea Is very professional a people person and very humble. I have to say I feel very valued and I also feel like I am always in good hands I really appreciate awesome customer service so thank you Eric for always going above and beyond Very knowledge

June 08, 2022

Fast and courteous. Excellent service! Edwin is the best! Very knowledgeable and treats me like gold. More

by Angel 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Jun 09, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we’ll see you next time.

Jun 09, 2022 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

June 08, 2022

Giovanni was very nice and most of all sufficient but the fact that he was able to explain to me what was going on with my vehicle More

by Anays
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Jun 09, 2022 -

Vera Cadillac responded

Thank you for the review and shout out for Giovanni. Take care and we hope to see you again next time.

Jun 09, 2022 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. Thank you so much for your feedback! We hope you have a great day!

June 07, 2022

We always get great service with Giovanni and his team. Fast and efficient as always More

by estherreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni , Andy Russell
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Jun 08, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. Take care and we'll see you next time.

June 07, 2022

I had a great experience with Michael, he took care of my issue with my car. More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Service Dept
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Jun 08, 2022 -

Vera Cadillac responded

Thanks for the review and shout out for Michael.

Jun 08, 2022 -

Lauren responded

Of course, I will definitely be back to work with him. Thank you for everything!

June 07, 2022

Fast, efficient and good workmanship. That is what we always get with Giovanni who helps us. More

by estherreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Jun 08, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. Take care and we'll see you next time.

June 07, 2022

It was hassle free everything that they promised and we discussed about was done in a timely manner More

by ROLYMESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Medina, Willy Masot
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Jun 08, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

June 07, 2022

The did a car wash but they didnt clean the back of my SUV totally dirth it More

by NELLYJENGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen, Roberto Vasquez
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Jun 08, 2022 -

Vera Cadillac responded

Thanks for the recommendation and for reaching our regarding your car wash. Our Service Manager, Leo Pena, would greatly appreciate the opportunity to discuss your concern. Please don't hesitate to call him directly at (954) 517-7842.

June 07, 2022

Very good service, I came in with a bad battery and they replaced it the same day so I could make it to class More

by kimberlyramirez0704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 08, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

June 07, 2022

Absolutely love dealership, always go out of there way to make sure they accommodate our schedule. Professional and great work More

by Slang1439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Gio
Report | Print
Jun 08, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. Take care and we'll see you next time.

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