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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,789 Reviews

2,790 Reviews of Vera Cadillac - Service Center

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June 01, 2022

Great staff and great customer service people from the showroom sales staff to the service representatives. More

by Djjr305@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Jun 02, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

June 01, 2022

This dealership is top of the line in SERVICE,CUSTOMER CARE, SALES AND ALL CUSTOMER CONCERNS. My service representative, Giovanni and Gustavo service manager makes me feel and ALWAYS ADDRESS ME AS FAMILY. More

by mjbrown4437@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales, Service, administration
Jun 02, 2022 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care and we'll see you next time.

June 01, 2022

Amazing and patient service! ! Convenient communication with the service and driver. Jaden is the best driver ! More

by 7817290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor and Jaden
Jun 02, 2022 -

Vera Cadillac responded

Thanks for the review and recommendation.

June 01, 2022

Michael is one of the best person in the dealer he always had sermons in helping me it was a great pleasure to deal with him More

by RBTDERIVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 02, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation for Michael. Take care and we'll see you next time.

May 31, 2022

Took my car at the scheduled time and where honest to the point to tell me my car didn"t need anything, filled the fluids anyways and wash it as well. Thank you Vera! More

by IMLEONA122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance
May 31, 2022 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. Take care and we'll see you next time.

Jun 01, 2022 -

Vera Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2022

wonderful costumer service, nestor demeanor and service was outstanding,I am a client for many years, thank you More

by simiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nestor
May 31, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the shout out for Nestor. Take care and we'll see you next time.

Jun 01, 2022 -

Vera Cadillac responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

May 30, 2022

Customer service not that great I was their for my appointment on time set their for 30 mins til I waive to employees they were all their to another customer that pull up behind me Servicing that cust More

by timothythomas4618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jun 01, 2022 -

Vera Cadillac responded

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 362-9458 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 30, 2022

Vera Cadillac provides a level of service difficult to find in this area and that is the reason I drive to Pembroke Pines for it. My last maintenance went flawless, as usual: Thank you, Jonathan Garcia. V More

by ihb1264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
May 31, 2022 -

Vera Cadillac responded

Thank you for your continued business and for the recommendation. We love hearing from customers like you.

May 30, 2022

Service was ok no complaints it was basically on time but it took a little longer than before More

by JOSENAJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Vera Cadillac responded

Thanks for the review and feedback. Take care and we'll see you next time.

May 30, 2022

Great place great place was on time with my car found out what was broken and fixed it More

by MARCOROMALOTTI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Body shop
May 31, 2022 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

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