Vera Cadillac - Service Center

Thank you very much at customer services Nestor for your excellent work. I couldn't make other arrangements because they didn't have the pieces, also another because of the very expensive high price. excellent work. I couldn't make other arrangements because they didn't have the pieces, also another because of the very expensive high price. More

Best service department, I originally brought my Brand new SUV to Auto Nation in West Palm because it was local and they did nothing for over a month ( not even a return of 10 phone calls). I expressed new SUV to Auto Nation in West Palm because it was local and they did nothing for over a month ( not even a return of 10 phone calls). I expressed to Vera where I bought the SUV if they could help and they immediately sent a tow truck and picked vehicle up and fixed the issue within 2 days!!! The BEST and stay away from Auto Nation in West Palm. I will only go to Vera from now on. More

Excellent service on short notice when my car broke down! I’m so happy you guys were able to help me. In and out in the same day! Thank you! I’m so happy you guys were able to help me. In and out in the same day! Thank you! More

Great service. Leor was amazing. Recommended him across the board. Buy your vehicle from Vera Cadilac. Leor was amazing. Recommended him across the board. Buy your vehicle from Vera Cadilac. More

Great service and very knowledgeable Giovanni Rubio service adviser . I recommend this dealership for friendly , courteous and knowledgeable . service adviser . I recommend this dealership for friendly , courteous and knowledgeable . More

I’m very satisfied with the service! I will recommended to my friends and family I will recommended to my friends and family More

Words can’t express the level of professionalism, expertise, emotional intellect shared between Leo, Gus & Rich! These guys will never let you down! Rich keeps a team of perfection, Gus even w his h expertise, emotional intellect shared between Leo, Gus & Rich! These guys will never let you down! Rich keeps a team of perfection, Gus even w his hands full running the service department will give you that tailored service that’s gets you out the door and back in the road safely and efficiently. Leo can look at your truck, car, etc and in seconds already knows what needs to be done. I don’t exaggerate when I say you’re in good hands any and every time you choose Vera Cadillac. Hands down- The epitome of sales and service. More

I was waited on promptly. I was able to get a courtesy ride back to my home while they serviced my car for an oil change and tire rotation. My car was returned washed and clea I was able to get a courtesy ride back to my home while they serviced my car for an oil change and tire rotation. My car was returned washed and cleaned. Very good value for the service. More

Good customer services and quality Always available for my needs also they have good following my needs also they have good following More

Instead of listening to my concern or even suggest test driving to understand the issue and take the time to properly diagnose before assuming, and fixing things that aren’t broken, then even break other c driving to understand the issue and take the time to properly diagnose before assuming, and fixing things that aren’t broken, then even break other components that were fine, ultimately just run the service tab up on the warranty. 5k later, still have the same issue; Few months back They kept the car for a 3-4 months saying the part it need was back ordered, got the car back with bodily damage, and even my designer sunglasses missing with no explanation. Ive been the most patient and understanding the whole 2 years of service until it became more and more evident these people are shady. Imagine they are telling me one thing about the car, and my former high school classmates is a technician there and telling me whats really going on. yea, very disappointing. And because of my experience at Vera, i doubt i will buy another Cadillac. I very well understand technology isn’t perfect, everything has faults. But the service!! I believe in full transparency when doing business, and i would be lying to say i got that from vera. I could've decided to not commit to doing service at vera because of the semi smeared reputation i got from former customers, Google, and even employees. but i gave the benefit of the doubt, mainly cause its 2 miles from my house. Lesson learned on my part.. More