Vernon Auto Group

No bull I cannot say enough about this dealership. After talking with three other dealerships someone recommended them to me and they were by far the best. Th I cannot say enough about this dealership. After talking with three other dealerships someone recommended them to me and they were by far the best. The first price they gave me beat everyone else hands down but my favorite thing about it was there was no “let me go talk to my manager bull it was just the best price period. The staff was all professional and friendly and I couldn’t be happier thanks Morgan!! More

Pain free dealing Brandon Mitchell was my salesperson and he was very, very helpful in the entire process. Chase Maldonado was another that arranged for the extras to b Brandon Mitchell was my salesperson and he was very, very helpful in the entire process. Chase Maldonado was another that arranged for the extras to be installed. Sheridyn also helped on the finance end. This is our 2nd dealing with Vernon and certainly not the last! More

Very quick and thorough I was impressed with how salesmen answered my questions, and even went out to the vehicle and looked under the hood and under the vehicle to let me kn I was impressed with how salesmen answered my questions, and even went out to the vehicle and looked under the hood and under the vehicle to let me know what brand of Aftermarket performance parts were added. More

Absoloutely painless purchase I bought a 2018 Ford Fusion from Morgan Chavez. Morgan was professional, friendly, and respectful. This purchase was easy. Sheridyn handled the pap I bought a 2018 Ford Fusion from Morgan Chavez. Morgan was professional, friendly, and respectful. This purchase was easy. Sheridyn handled the paper work in an absolutely orderly fashion. This was my second Fusion from Vernon Auto Group. I recommend this business for anyone looking to make a purchase that is straightforward and efficient. I have already told my family and friends to go to Vernon for their next vehicle. More

Simple Knew what I wanted, called Steve and had truck delivered the next day saving me a 100 mile round trip. Vehicle was as advertised and is now the second Knew what I wanted, called Steve and had truck delivered the next day saving me a 100 mile round trip. Vehicle was as advertised and is now the second I have purchased from V.A.G. More

Great experience I Bought my second truck from them today, it is always a great experience working with them. Everyone is always so nice and they go out of their way t I Bought my second truck from them today, it is always a great experience working with them. Everyone is always so nice and they go out of their way to make the experience great. More

Wife's new car !! The total car buying experience was hassle free,friendly and professional.Most of the deal was done by phone,which was very convenient. Financing was The total car buying experience was hassle free,friendly and professional.Most of the deal was done by phone,which was very convenient. Financing was an easy process.I would highly recommend that you visit the Vernon Auto Group for your next vehicle purchase! Thanks again,Y'all are AWESOME !! More

Professionalism at its best😊 Great and very friendly atmosphere. Chris c. Was very understanding and help me find the perfect vehicle for my family and I. #2nd vehicle to get at t Great and very friendly atmosphere. Chris c. Was very understanding and help me find the perfect vehicle for my family and I. #2nd vehicle to get at this dealership. I'm very happy and satisfied with this purchase. More

2018 F350 Lariat Morgan was spot on. This is my first internet purchase of a vehicle and he made it simple. Answered all my questions and made me feel at ease. Love Morgan was spot on. This is my first internet purchase of a vehicle and he made it simple. Answered all my questions and made me feel at ease. Love my new truck. Sheridan and Ashley were also helpful. More

Great prices! Large inventory. Quality vehicles. This was our first experience in dealing with such a large-volume dealership. While we were very impressed with the vehicle inventory, quality and pr This was our first experience in dealing with such a large-volume dealership. While we were very impressed with the vehicle inventory, quality and prices, the customer service was not quite what we have been used to in our past purchasing experiences. Our Product Specialist Derek Wilson was wonderful, helpful and very knowledgeable. It was very convenient to be able to communicate with him through texting, and to be able to text photos of necessary documentation. In dealing with the finance department, however, communication was a problem. Stephanie attempted to pass on finance info (with no explanatory or even introductory text other than the link) through my husband's email; but he was traveling out of country at the time & had no idea who was sending him the link. Her link had only a 2-hour window. Needless to say, by the time he found a location with wifi connection & read the email, he was unable to open the link--VERY frustrating! She may have attempted to call, but I cannot say for sure. I had a missed call from the dealership, but no voicemail, so have no idea who it was. The day before we were to sign the paperwork, neither of us had spoken to Stephanie and we had no earthly idea what type of finance rate she was offering. I don't know if this situation was a fluke, or if this is your normal way of doing business. Perhaps you are accustomed to your clients relying on you as their only source of financing, but some people do have other options available to them. I was offended that we were expected to blindly show up to sign papers & take whatever financing she offered. The day we picked up our truck, we notified our salesman Derek 1.5 hours in advance that we would be there. When we arrived, we waited quite a while for the finance person, only to find that he had gone to lunch. We then went to lunch and shortly after we returned, were able to complete the paperwork. What started out as a 4-5 hour purchasing excursion (3 hours' travel time) turned into a 7+ hour ordeal. We are very happy with our vehicle and the price we paid for it. And we will certainly consider Vernon Auto Group in the future for ourselves, and will refer friends. We will just have a better idea of what to expect. More