Back

Vernon Auto Group

Vernon, TX

4.9
5,553 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
Contact Dealership

3701 Highway 287 West

Vernon, TX

76384

Directions

By Type

Showing 5,553 reviews

July 24, 2022

I felt like the overall process was not what we expected and a big lack of communication. More

by nikki_d_71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Vernon Auto Group responded

We do apologize you feel this way, Please give us a call and speak to one of our Sales Managers or Store Director to better understand what we can do to make this right. Thank you.

July 23, 2022

Amazing salesman who helped us along the journey. We had a smooth and easy buying process. Definitely recommend. More

by Mpresher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Vernon Auto Group responded

Fantastic! We appreciate you sharing your experience with us, we hope you enjoy your vehicle!

July 22, 2022

WORST DEALERSHIP I EVER DEAL WITH, Steve and his manager made me drive 1,050 miles round trip for a truck they where selling at Vermon Group truck he said was in “perfect conditions”. made me put in a depos More

by alex93garza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Ybarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Haston
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

Very helpful with both testing the vehicle and with payment options! Would recommend them and would purchase from them again! More

by Jselldvm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Vernon Auto Group responded

Wow! Thank you for sharing your review with us, we appreciate your business and hope you greatly enjoy the vehicle!

July 19, 2022

We had a truck delivered to us with service trailer brakes and check engine light on and it was never a priority to Vernon auto to get it fixed. I called them over and over until I got no reply back. I More

by rbaconjfk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Dunson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Echols
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

These guys are great. Called a few months inquiring about a car and spoke to Rodney Moore and he explained they did not have what i was looking for and if they received on More

by andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Vernon Auto Group responded

We strive to ensure the car buying process is as seamless as possible, we appreciate your business with us we hope your daughter enjoys her new Bronco!

July 12, 2022

Bryan was incredibly helpful! ! He made the transaction simple and quick. I appreciated the way he kept me informed and communicated all aspects of the deal very well. More

by Chris R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Savage, Bryan Hope, Madison Templeton
Jul 13, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we greatly appreciate your business with us and hope you enjoy your new vehicle!

July 06, 2022

Derek and Vernon Auto Group made my buying experience very enjoyable and easy! I’m located over 100 miles from the dealership and they made the delivery process a dream! Derek also made sure everything w More

by stacy_fritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Vernon Auto Group responded

Thank you for sharing this amazing review with us, we enjoyed working with you and hope you enjoy your vehicle!

June 30, 2022

Steve was AWESOME, This is my third pickup from Vernon auto and every time has been friendly and very fast. Overall outstanding place to buy a vehicle. More

by dwmann52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Templeton
Jul 04, 2022 -

Vernon Auto Group responded

What an amazing review, we thank you for your continued business with us here and hope you enjoy this vehicle!

June 28, 2022

Very friendly staff. Kept me informed on the progress of my truck build. I would definitely use them again, and I will recommend them to all my friends More

by head.brent1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Savage
Jul 04, 2022 -

Vernon Auto Group responded

Thank you for sharing your experience with us, we enjoyed working with you!

...
33
...