Vernon Auto Group

Outstanding 5 stars does not do this dealership justice. Great experience. It is a 10 hour drive for me to this dealer but this is the only dealership I will deal 5 stars does not do this dealership justice. Great experience. It is a 10 hour drive for me to this dealer but this is the only dealership I will deal with. I am 62 years old and have dealt with my fair share of dealerships and cars salespeople but purchasing a vehicle from Vernon Auto Group is by far the best. No high pressure sales garbage, no surprises, no lies, nothing hidden, just honest, hard working, polite, conscientious salespeople. It is such a pleasure to purchase a vehicle from these people and drive out of the parking lot, knowing I was treated fairly, not pressured, not lied to and knowing I got the vehicle I wanted, needed and got it at a very fair price. I highly recommend Vernon Auto Group, in particular Nick Ware and general manager Dan Gomillion, I know I will not even consider buying from another dealership and considering that it is a 10 hour drive for me, that is really saying something More

Kyle Echols was very helpful and informative about gettin Great experience at this dealership. Kyle Echols did an outstanding job. Very friendly and appreciative. Very pleased and will definitely be sending Great experience at this dealership. Kyle Echols did an outstanding job. Very friendly and appreciative. Very pleased and will definitely be sending business his way . More

Fast, and Easy Very efficient service with a customer-satisfaction geared work ethic. Felt very comfortable that the dealer was concerned with getting us a good car Very efficient service with a customer-satisfaction geared work ethic. Felt very comfortable that the dealer was concerned with getting us a good car and not "just making a sale." After test drives, and financial obligations were dealt with, the purchase and securing the vehicle was very smooth. More

Simple easy and fast. This was the easiest time I have ever had on the purchase of a new vehicle. It took very little time and I did not experience the anxiety that is usu This was the easiest time I have ever had on the purchase of a new vehicle. It took very little time and I did not experience the anxiety that is usually associated while dealing at a dealership. I was in and out rather quuckly with exactly what I was looking for. More

Drove 550 miles one way for a great deal. Overall the purchase was very easy starting with emails, then phone conversations, then face-to-face with the people at the dealership. Everything was Overall the purchase was very easy starting with emails, then phone conversations, then face-to-face with the people at the dealership. Everything was prepared in advance and it only took about an hour to close the deal. My only complaint was in the finance department when they tried to slip an extended warranty into the deal. More

Vernon hooked it up My experience with Vernon was great. The guys there are easy to work with and very quick to respond. The whole process was simple and efficient. Would My experience with Vernon was great. The guys there are easy to work with and very quick to respond. The whole process was simple and efficient. Would recommend. More

How amazing is that!! It was one of those days where everything was dragging me under. My car was done, I had no money, and had exhausted all avenues of help. I knew this w It was one of those days where everything was dragging me under. My car was done, I had no money, and had exhausted all avenues of help. I knew this would be no different. Head hung low, I proceeded into Vernon Auto Group with 2 cars in mind. The first one sold as I was looking at it; the second was no longer available either. My heart sank as they were the only 2 on the lot in my price range. Now my credit isn't very good by any means, but a miracle happened I never expected. A miracle by the name of Robert Hammonds!! I was too down to be frustrated, but Robert said he'd find me a car in my price range that I'd be happy with. He is very good at his job because he did exactly what he said he would do!! In 2 days he got me in a car that was (get ready for it) 14 years newer and 100,000 miles less than the one I was originally looking at.How amazing is that!! I now have the newest car I have ever owned still under warranty all thanks to a guy I didn't even know. My next vehicle will come from Vernon Auto Group and I highly recommend them to anyone. Thank you again Robert for everything!! More

Great experience from start to finish! When test driving the vehicle, some mechanical issues arose. Steve and the rest of the staff were extremely efficient and concerned with the problem. When test driving the vehicle, some mechanical issues arose. Steve and the rest of the staff were extremely efficient and concerned with the problem. In just a little over an hour, we knew exactly what was wrong and were assured they would make the repairs. Turns out the issue is common to Ford F150s, so much so that Ford has a bulletin for the repair. The repairs couldn't be made until the next day, and Vernon is a two hour drive for us. Without hesitation the manager (I unfortunately didn't get his name) told us they would send a driver to deliver the vehicle and pick up our trade-in. The driver was very courteous and professional. The pickup was listed at an extremely fair value, and we got an amazing price for our trade-in. We will more than likely be trading cars within a year and will be looking exclusively at this dealership! More

Fair, Honest, and "No Frills' Purchase I am from California and they are of course in Texas. I put a $500 deposit to hold the vehicle, and that was accomplished. They are affiliated with I am from California and they are of course in Texas. I put a $500 deposit to hold the vehicle, and that was accomplished. They are affiliated with a large dealership that sells major brands like Ford. They should probably advertise/explain that more, as I was comforted when I saw the familiar brands and dealership style that one sees on "automobile row" across the USA. Thus, they're not some "small-time used car lot" that one typically associates with sharp-practices/chicanery. I dealt with Steve Ybarra. Steve was forthright and professional and the car was as described. They gave me a fair price on my trade-in, and I completed my deal in less than 90 minutes. Although there was no budging on price in negotiations, the price offered appeared to be a few thousand dollars below market so not haggling was okay. They were open to me getting the car inspected prior to purchase. I paid cash so there were even less hoops to jump through. I would buy a car from them again. More

GREAT DEALERSHIP FROM THE MOMENT I CONTACTED VERNON AUTO GROUP, THEY HAVE BEEN EXTREMELY HELPFUL IN ALL ASPECTS OF MY PURCHASE. CHASE MALDONADO WAS EXTREMELY HELPFUL FROM THE MOMENT I CONTACTED VERNON AUTO GROUP, THEY HAVE BEEN EXTREMELY HELPFUL IN ALL ASPECTS OF MY PURCHASE. CHASE MALDONADO WAS EXTREMELY HELPFUL AS WAS TYLER BRINTS AND KAY RODRIQUEZ. More