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Vernon Auto Group
Vernon, TX
5,550 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,550 reviews
March 13, 2016
Great Experience This is my second new vehicle to buy from Vernon Auto Group and both times it was a great experience. Kyle Echols did a great job and worked hard to f This is my second new vehicle to buy from Vernon Auto Group and both times it was a great experience. Kyle Echols did a great job and worked hard to find me what I wanted. If you want a hassle free deal Vernon Auto Group is the place to go! More
by KelAzure77
March 12, 2016
Second Purchase! Went back 8 months later to buy a second truck! The staff is friendly and the paper work was done really quick! I love my new truck and it happens to Went back 8 months later to buy a second truck! The staff is friendly and the paper work was done really quick! I love my new truck and it happens to have some cool new features! More
by Inc
March 12, 2016
Great dealership This was my first visit to this dealership and I got great service and great pricing. Salesman Robert was very helpful in getting me into my new vehi This was my first visit to this dealership and I got great service and great pricing. Salesman Robert was very helpful in getting me into my new vehicle More
by Betty alaniz
Employees Worked With
Robert Hammonds
March 12, 2016
Love my new car Richard worked with my bank to get me the car of my dreams. I never even had to step into the dealership to get it. Easiest car buying experience by f Richard worked with my bank to get me the car of my dreams. I never even had to step into the dealership to get it. Easiest car buying experience by far. More
by Daltoncolbert
Employees Worked With
Richard Floyd
March 12, 2016
The Vernon Auto Group Affair On the 3rd Of March we sent in a request to see a Vehicle we liked. By the weekend, we received all the information about the vehicle and decided we On the 3rd Of March we sent in a request to see a Vehicle we liked. By the weekend, we received all the information about the vehicle and decided we wanted it. By the 8th of March (Tuesday) we were in our new Car driving of the lot sale complete. Quick, efficient, the way I like it. No nonsense, no pressure. When I buy again, I know where I'm going and who I'm dealing with. Thanks Brandon Mitchell More
by dlgatson
Employees Worked With
Ashley Hernandez, Brandon Mitchell, Andrea Bodine
March 12, 2016
Best buying experience (2016 F-350) I have bought several new vehicles over the years from many different dealers, but never felt more at ease and relaxed than what I did at Vernon Auto I have bought several new vehicles over the years from many different dealers, but never felt more at ease and relaxed than what I did at Vernon Auto Group ! What a pleasant experience it was ! I'll be back when I'm ready for another vehicle ! More
by 1Ton Ruby Red
March 11, 2016
unfortunate transaction traded for vehicle, it arrived with a cracked windshield, and within days of driving it the car immediately had mechanical problems(and other items ne traded for vehicle, it arrived with a cracked windshield, and within days of driving it the car immediately had mechanical problems(and other items needing repair/replacement, brakes etc) I asked for a refund early-on after I found out the problems were so extensive, but they refused(via email). In fact, Vehicle had such an extensive problem that local dealership has kept it for the 2 months I've owned it trying to solve problem, I finally had to trade vehicle in for another. I was lucky my local dealer provided me with a loaner or I wouldn't have had a car to drive for 2 months. Problems will occur with used vehicles to be sure, but its how you handle the customer after the sale that counts. This dealership's management is essentially unreachable by phone-and there is no support after the sale. You take your chances with used cars on ebay but when buying from a dealer with such an extensive used vehicle checklist, support staff,etc they advertise I expected better service More
by plana156
March 11, 2016
Best experience!!! My experience with this dealership was excellent!!!! Tracy Montez did a great job helping me find a vehicle in my budget and that I would love!!! Than My experience with this dealership was excellent!!!! Tracy Montez did a great job helping me find a vehicle in my budget and that I would love!!! Thank you so much!!!! More
by Brittany76384
Employees Worked With
Tracy Montez
March 10, 2016
Return customer This was my second vehicle I bought from Vernon. Painless as the first time. There were some issues with the vehicle before I purchased it and it dela This was my second vehicle I bought from Vernon. Painless as the first time. There were some issues with the vehicle before I purchased it and it delayed the sale. But they weren't content selling it "As Is" and went to lengths to ensure I was getting a well performing vehicle. If I do have to buy a third vehicle, it will be from Vernon. More
by water123
Employees Worked With
March 09, 2016
The Man has patience !! We started dealing with Brandon back in December of 2015, we probably have emailed back in forth over 100 times. When it was said and done, we at Carl We started dealing with Brandon back in December of 2015, we probably have emailed back in forth over 100 times. When it was said and done, we at Carll Construction are very happy with the final out come. Brandon went over and beyond to make sure that we got exactly what we were looking for. We will be using him as long as he's in the business. We purchased a 2016 GMC Denali 3500. (Not listed in the Make below) More
by Carll Construction LLC
Employees Worked With
Brandon Mitchell
