Vernon Auto Group

I was in the market for a truck, had been looking on-line, and found the Dodge 1500 crew cab. My wife & I drove out to the dealership and walked into the showroom & the first person we ran into was on-line, and found the Dodge 1500 crew cab. My wife & I drove out to the dealership and walked into the showroom & the first person we ran into was Randall Winship, and that was all she wrote. He was the ultimate professional, spent the next several hours with us, off and on, juggling us and several other customers as he showed us the trucks that I wanted to drive & answered all of our questions. (I drove three different trucks and he went with us and answered all of my questions like the pro that he so obviously is.) My wife had been thinking about replacing our daughter's car and decided to hit him with some questions of her own, and after we went off to lunch she and my step-daughter came back and had more questions for him, plus a trade-in deal for him to see about. I had to go to work, and he switched from answering my questions to having to deal with my wife, (LOL), which didn't seem to phase him a bit. All in all, at the end of the day, we had bought two vehicles from Randall, and couldn't be more pleased with his professionalism, his easy-going manner, and how he didn't use any high-pressure tactics. He gave us the bottom line with just the right amount of sincerity, and I appreciate it. And I really like my truck. More

One stop shop Alcon, I've been looking at new Ford F-350 duallies for quite some time, I came across Vernon Auto Group through Ebay. I went to there website and s Alcon, I've been looking at new Ford F-350 duallies for quite some time, I came across Vernon Auto Group through Ebay. I went to there website and starting looking. I looked at there price "9000 off MRSP" and what they offered "5th wheel prepped plus a Spray in bed liner" and I went to 7 dealerships in South Florida and they couldn't even come close to Vernon's price! ****Plus when I mentioned "the Vernon Auto Group" to one Florida dealership they looked at me and shook there head and told me to go to Texas! Lol They said they couldn't even compete!! Another Reason I decided to go with them they offered to drive my new truck to me..! "Of course there was a charge for that" but after I added up the fuel cost and then the meals and hotel cost it was very reasonable plus I didn't have do any of the driving! On top of that they drove my trade in back! When they say no hassle they mean it, I called and they had me talk to Jr Cavillio..I told him which I wanted and he said he would call back..about an hour later he called and told me what I needed to do...once I had what I needed I sent him the paperwork...and the next day he called and told me when you picking up your new truck. After that he told the finance lady would call me and go through the details...and then I worked to where they could drive the truck to me and they would drive my trade back..plus when the driver arrived the truck had a full tank of gas..and it was unbelievable! I signed the papers and the driver was gone with my trade. People I tell you this was an experience that was unbelievable...I'll never go any where else to buy another car/truck ever! Thanks Jr! and your team there at The Vernon Auto Group!! More

Chase Maldonado Worked with Chase on purchase of new Ram 3500 Diesel. He was very responsive, knowledgeable and professional on the whole experience, from quote, to Worked with Chase on purchase of new Ram 3500 Diesel. He was very responsive, knowledgeable and professional on the whole experience, from quote, to finding me great financing, to arranging for a member of the Vernon Auto Group to pick me up the next day at the Wichita Falls Airport. Super group of guys to work with, I will highly recommend Vernon to my family and friends. Many thanks! More

Awesome Dealership! I just purchased a 1 yr old Ford F-150 from Vernon Auto Group. I worked with Randall Winship from start to finish. From my initial conversation askin I just purchased a 1 yr old Ford F-150 from Vernon Auto Group. I worked with Randall Winship from start to finish. From my initial conversation asking lots of questions to Randall scheduling an airport pickup for me, everything was streamlined and smooth. Randall took lots of time with me and never made me feel rushed or brushed off, he patiently worked through all the details, had all paperwork waiting for me when I arrived and the truck sitting just outside the door cleaned and ready to roll. I paid for the truck and filled out the paperwork in 10 minutes start to finish. They also offered me an extended manufacturer's warranty that lasts to 100k miles regardless of time which I also purchased. Randall even offered to handle talking to the auto-transport driver to arrange pickup of my truck since I am having it shipped across the country. Everyone at the dealer I talked with was genuinely helpful and kind. Not your typical "car salesmen" attitudes many of us have come to stereotype. Just genuinely nice folks who are concerned about your experience being top notch. Thank you Randall for going the extra mile for me and providing me with an awesome vehicle! Sincerely, Andrew More

Superior Service Salesman displayed excellent customer service. Friendly and helpful. Achieved exactly what I asked for. Answered all questions and concerns immediate Salesman displayed excellent customer service. Friendly and helpful. Achieved exactly what I asked for. Answered all questions and concerns immediately. Vehicle was immaculate when delivered. More

Ford truck Hesitant to give any info over the phone but my salesman Steve made me comfortable and and felt I could trust him totally. He got me approved and I wa Hesitant to give any info over the phone but my salesman Steve made me comfortable and and felt I could trust him totally. He got me approved and I was in and out in no time. Great dealership and staff! More

the service and friendliness of the employees at vernon auto group exceeded my expectations. very friendly staff, and timely sales. they went above and beyond to make sure a deal happened and it went grea auto group exceeded my expectations. very friendly staff, and timely sales. they went above and beyond to make sure a deal happened and it went great. thanks to the crew at vernon auto group. More

We were really glad that we chose to buy from Vernon Auto Group. We have bought there before and had a good experience then, even though we had only talked over the phone. This time we were privileged to mee Group. We have bought there before and had a good experience then, even though we had only talked over the phone. This time we were privileged to meet. There was a problem with the back seat and you got that taken care of. More

Was a little bit nervous about buyer a car almose 3 hours away from where we live. Lesley and his team did a great job. They were very friendly and the purchase was so simple. Great job guys away from where we live. Lesley and his team did a great job. They were very friendly and the purchase was so simple. Great job guys More

We were greeted as soon as we pulled in. Lesley was very helpful and extremely nice. He took care of everything while I was gone to purchase insurance. I would recommend this establishment to any one look helpful and extremely nice. He took care of everything while I was gone to purchase insurance. I would recommend this establishment to any one looking for nice professional and courtesy service. More