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Vernon Auto Group
Vernon, TX
5,550 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,550 reviews
August 17, 2020
Jason is extremely knowledgeable and professional. If he wasn’t sure on a question we had, he found the answer right away. It’s rare to find a salesman like him these days. We appreciated all of his help! wasn’t sure on a question we had, he found the answer right away. It’s rare to find a salesman like him these days. We appreciated all of his help! More
by Jen Brandenburg
Employees Worked With
Chase Maldonado, Martin Oronia, Jason Detwiler
August 16, 2020
Muchas gracias a Vernon Auto group por no solamente ayudar a mi y mi familia encontrar un vehículo pero el que queríamos por un bueno precio. El servicio es de verdad de cinco estrellas ayudar a mi y mi familia encontrar un vehículo pero el que queríamos por un bueno precio. El servicio es de verdad de cinco estrellas More
by jose1994garcia
August 16, 2020
Good service. Staff was very helpful and very knowledgeable. And most importantly they were friendly. They answered all of my questions. However dealership was so busy it took awhile and was diff knowledgeable. And most importantly they were friendly. They answered all of my questions. However dealership was so busy it took awhile and was difficult to get a call back. It is understandable on these times though. More
by CindyW
August 15, 2020
Service After 2 weeks I was given 2 different reasons why vehicle was not done, I contacted my dealer in Surprise Az, he said they would have the job complete After 2 weeks I was given 2 different reasons why vehicle was not done, I contacted my dealer in Surprise Az, he said they would have the job completed within a week. More
by dwightgail
Employees Worked With
not sure of the people's names that helped me
August 14, 2020
Ford Truck The only issue I had with my purchasing experience was that VAG said the truck would be ready for pick up at noon on Wed. the 12th. I got there at 1 P The only issue I had with my purchasing experience was that VAG said the truck would be ready for pick up at noon on Wed. the 12th. I got there at 1 PM and had to wait until around 2;45 before the truck arrived from the detail shop and sat down with financing. That is why I did not rate the fifth star. More
by tltalbot
Employees Worked With
Morgan Chavez
August 14, 2020
Really helpful answering questions and getting me into exactly what I wanted. Took a total of 4 days from the moment I sent a request on info on the truck I wanted to the day the truck got delivered to exactly what I wanted. Took a total of 4 days from the moment I sent a request on info on the truck I wanted to the day the truck got delivered to me. Awesome customer service! More
by Patricio Ruiz
Employees Worked With
Brandon Mitchell, Chase Maldonado
August 13, 2020
The deal was worth the drive. Wait time was short, vehicle was exactly what I wanted, and was able to get back on the road. vehicle was exactly what I wanted, and was able to get back on the road. More
by heavenlychief
August 13, 2020
Jason was awesome to work with, he helped navigate the delivery/pickup process and made it easy. One of the best experiences of buying a vehicle in the past 34 years. delivery/pickup process and made it easy. One of the best experiences of buying a vehicle in the past 34 years. More
by Jake E
Employees Worked With
Morgan Chavez, Chase Maldonado, Jason Detwiler
August 13, 2020
Rodney worked out a deal for us 8 hours away and went the extra mile to make sure we got the exact vehicle we needed. He was always easy to get in touch with and responded quickly. extra mile to make sure we got the exact vehicle we needed. He was always easy to get in touch with and responded quickly. More
by Daniel S.
Employees Worked With
August 12, 2020
Ver good service. Worked with me well. They were knowledgeable and very good about following up with me on the vehicles I was interested in. knowledgeable and very good about following up with me on the vehicles I was interested in. More
by wgj2017
Employees Worked With
Other Employees :
Miguel Granados, James Bailey
