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Victory Toyota of Brook Park
Brook Park, OH
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,556 reviews
August 12, 2021
Don't expect any attention to detail or consideration for your own time. I had front brake work and tires rotated on a Tacoma, and it was undrivable at highway speed the first time I picked it up. Had to be your own time. I had front brake work and tires rotated on a Tacoma, and it was undrivable at highway speed the first time I picked it up. Had to be returned and reworked. More
by Jay
Verified CustomerEmployees Worked With
August 12, 2021
I don't like that Diller beacouse I try to fix my car but they didn't fix my car properly same problem I have to fix two time first pay is 825 and next pay is 600 problem is same I never go they didn't fix my car properly same problem I have to fix two time first pay is 825 and next pay is 600 problem is same I never go More
by F
Employees Worked With
August 12, 2021
I appreciate the outdoor seating space created during the pandemic. Service is always fast and customer service is friendly and helpful. This time the customer service rep reminded me that I still had a free pandemic. Service is always fast and customer service is friendly and helpful. This time the customer service rep reminded me that I still had a free service left. More
by Lrj2
Employees Worked With
Maggie Colan
August 11, 2021
It was a pleasant car buying experience there was no pressure Mike was knowledgeable and easy to work with I would recommend this dealership two friends looking to buy A new or used car pressure Mike was knowledgeable and easy to work with I would recommend this dealership two friends looking to buy A new or used car More
by Ponyboy
August 11, 2021
My wife and I have dealt exclusively with Metro Toyota since 1987. That says it all. We've always been very pleased with both sales and service. since 1987. That says it all. We've always been very pleased with both sales and service. More
by TERRYB037
August 11, 2021
Brandon Sutton make sure he get what exactly I was looking for, I highly recommend Brandon Sutton, really nice person to work with. Thank you looking for, I highly recommend Brandon Sutton, really nice person to work with. Thank you More
by ashminibissoondyal
Employees Worked With
August 11, 2021
I love this place because l always has quickly and high quality service. My last service was yesterday and l was so impressed my car’s service during 25 minutes!!! Thank you very much!!! quality service. My last service was yesterday and l was so impressed my car’s service during 25 minutes!!! Thank you very much!!! More
by oxanagura38
Employees Worked With
August 11, 2021
Anastasia was our salesperson. She was very helpful without being pushy. She was extremely knowledgeable about the vehicles and took time to train us on all the features. We felt they were honest and t without being pushy. She was extremely knowledgeable about the vehicles and took time to train us on all the features. We felt they were honest and they really wanted to make sure we got the best car for our needs . I dread car shopping and buying a new car - Metro Toyota made this an enjoyable , painless process. More
by JSRITZ
August 11, 2021
Helpful, friendly, and ready willing to answer questions. Over the decades we have purchased, a mini van, rav4, 2 priuses and a 2019 Camry. Great service dept. too. Over the decades we have purchased, a mini van, rav4, 2 priuses and a 2019 Camry. Great service dept. too. More
by musicmama55
August 11, 2021
Great customer service and communication in the used truck department! They got me in and out when it was late in the day on a weekend and made the process as painless as possible. truck department! They got me in and out when it was late in the day on a weekend and made the process as painless as possible. More
by MICHAEL A NANCE
Employees Worked With
Gary "CAP" Capper
