Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,545 reviews
February 19, 2021
Venimos a Toyota dealer a comprar un carro y nos atendió Edgar Arevalo nos ayudó bastante para encontrar el carro correcto vine con mi esposo y compramos una RAV4 del 2018 muy contentos con la atención al Edgar Arevalo nos ayudó bastante para encontrar el carro correcto vine con mi esposo y compramos una RAV4 del 2018 muy contentos con la atención al cliente y su paciencia de explicar todos los trámites More
by catalinachoc
Employees Worked With
Edgar Arevalo
February 18, 2021
Everyone at Metro Toyota has been knowledgeable and efficient but Terry Jelleson goes above and beyond to handle every item with care and concern. He stepped in after my salesman left the dealership a efficient but Terry Jelleson goes above and beyond to handle every item with care and concern. He stepped in after my salesman left the dealership and I couldn't ask for better treatment. I will recommend him to friends and family alike. More
by nle
February 17, 2021
Everyone who work with me was awesome, they we courteous, polite, just wonderful people .Romona has a beautiful spirit about her. She knows her job. She also knows hospitality what an awesome person she is polite, just wonderful people .Romona has a beautiful spirit about her. She knows her job. She also knows hospitality what an awesome person she is thank you again. More
by Kymhych
February 17, 2021
Aqui venimos por el carro que queria. Mi esposa me recomendo venir aqui y despues de aver manejado los 2 me decidi por el que me gustaba, recomendado. recomendo venir aqui y despues de aver manejado los 2 me decidi por el que me gustaba, recomendado. More
by julioalmodovar6671
Employees Worked With
Edgar Arevalo
February 16, 2021
Metro Toyota has amazing customer service. I cold called them for lease pricing on a new Tacoma. Their pricing was consistent with advertising (no hidden costs). Chad and Ken earned my respect and ulti them for lease pricing on a new Tacoma. Their pricing was consistent with advertising (no hidden costs). Chad and Ken earned my respect and ultimately my business by being up front, realistic and making small reasonable adjustments to help my specific needs. More
by Martin L.
February 16, 2021
This is my 2nd Toyota I have purchased from Sam Ibraham. I would highly recommend to see Sam for your 1st or next Toyota car or truck. I would highly recommend to see Sam for your 1st or next Toyota car or truck. More
by Crouchj1062
February 15, 2021
Gary “Cap” Capper was great to work with. He was very patient with us as we searched to find a vehicle. He helped us find the perfect car. We will be back to work with him again. Metro Toyota is very fo patient with us as we searched to find a vehicle. He helped us find the perfect car. We will be back to work with him again. Metro Toyota is very fortunate to have such a great guy on their team. More
by Rzizzo
Employees Worked With
Gary "CAP" Capper
February 15, 2021
Robert Saponari has been my family's sales rep for years. I appreciate him so much. He always goes above and beyond. I had a little trouble with the finance department, but they usually knock it out of the p I appreciate him so much. He always goes above and beyond. I had a little trouble with the finance department, but they usually knock it out of the park! More
by LML
Employees Worked With
Robert Saponari
