Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,550 reviews

November 02, 2019

Great dealership As a “first timer” purchasing a car from a dealership I was a bit apprehensive! My closest friends and coworkers highly recommended Metro Toyota. This More

by Sa-Ra bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind review for Mike and our Dealership! We appreciate your feedback. Enjoy your Camry and thanks again for choosing Metro Toyota.

November 01, 2019

Great experience Very happy with my new car lease. Friendly personal service. No high pressure sales staff. Wasn’t planning on closing a deal when I came in, but was a More

by jsmith1608
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Victory Toyota of Brook Park responded

Thank you for your "Great Experience", 5-star review! We appreciate you sharing your New Car Sales Experience with us! Thanks again for choosing Metro Toyota. Enjoy your new ride!

November 01, 2019

Great buying experience I have leased 4 cars from Metro Toyota and each transaction was easy and efficient. Robert Saponari is a class act and is extremely helpful with no p More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Nov 02, 2019 -

Victory Toyota of Brook Park responded

Thank you, Phil! We appreciate your excellent review for Robert and our Dealership! You're the best!

November 01, 2019

Friendly service! Chris was friendly and willing to give you the best deal ! Working with Chris was a pleasure because there was never any pressure to buy! I am a very More

by LUCIDEKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2019 -

Victory Toyota of Brook Park responded

WOW!!! Thank you for your amazing, 5-star review! We appreciate your kind words for Chris and our Dealership! Thank you for choosing Metro Toyota and we hope you are enjoying your new ride!

October 31, 2019

Service Par Excellence In all aspects -- courtesy, knowledge, responses to queries, and others pertaining to the purchase of the new 2019 Hybrid RAV4 and the sale of the use More

by spspuri9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Nov 01, 2019 -

Victory Toyota of Brook Park responded

WOW! Thank you for your amazing review and your 5-stars! We appreciate you sharing your experience! Enjoy your new RAV4 Hybrid and thanks again for choosing Metro Toyota! You're the best!

October 31, 2019

Fixed it right the first time. They will repair it right the first time. But it would be nice to have a repair recommendation without having to pay for it. For example, it cost $10 More

by SAMER_SALEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Byrne
Oct 31, 2019 -

Victory Toyota of Brook Park responded

Thank you for your feedback.

October 31, 2019

Awesome Ken salesman definitely made sure all was in order! Ken found car in my price range and the overall experience excellent! Glad I chose Metro Toyota. Ken was highly recommended by friend. Very pleased. More

by FMB4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Victory Toyota of Brook Park responded

Thanks for your awesome, 5-star review! Ken is great to work with and we're glad you think so too. Thanks again for choosing Metro Toyota, enjoy your new ride!

October 30, 2019

The employees at Metro Toyota were extremely respectful, attentive, and helpful throughout my whole car buying experience. They explained everything to me and answered all of my questions with great detail. More

by Gilbertbrend46
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Nov 02, 2019 -

Victory Toyota of Brook Park responded

Thank you for your wonderful review for our Pre-Owned Sales Department! We appreciate you sharing your experience.

October 30, 2019

Excellent Service again Frriendly, great service and quality work. After my experience with a Nissan Dealer, we regret not buying another Toyota. Metro Toyota expierence the More

by dchamrick2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Victory Toyota of Brook Park responded

Thank you for your excellent, 5-star review! We appreciate your feedback! You're awesome!

October 29, 2019

Ken is the Best Ken made the transaction simple, transparent, and was able to get the numbers we were looking for. Couldn't have asked for a better experience. Thanks More

by AK
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Victory Toyota of Brook Park responded

Thanks so much for your awesome review! We are happy you are happy! Thanks for choosing Metro Toyota!

...
546
...