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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,556 reviews

October 25, 2018

I had a very pleasant experience. My salesperson was very knowledgeable and very pleasant. My family has bought many cars from Metro over the years and this continued to be a very goo More

by Frogy0104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review! We appreciate your feedback and we appreciate you! Thanks again!

October 25, 2018

very good I like getting my car serviced here. The staff are always courteous, professional and friendly. The lounge is a nice place to work while I'm waiting. More

by JCS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin (?) over the phone
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review! We appreciate you sharing your experience. Thanks again for choosing Metro Toyota!

October 25, 2018

30,000 mile maintance Took 35 minutes longer then they said it would take, but other tan that everything was fine. Staff was nice, coffee hot, service area clean and report More

by SMROLLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you for your feedback. We appreciate you!

October 25, 2018

Perfect experience The sales staff here is very cooperative and reasonable. You’ll leave there feeling like you were respected and getting a great deal. A must visit if More

by Jason23Downey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you, Jason23Downey, for your great review! We appreciate your feedback and are happy you had a "Perfect Experience". Thanks again for choosing Metro Toyota. We are thankful for customers like you!

October 25, 2018

Great Experience We had a great experience with Metro Toyota. They were very knowledgeable about every detail on my new car. They made this process super easy. I di More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for the great review and the 5-stars! We appreciate you taking the time to share your experience. We appreciate you!

October 24, 2018

Toyota Sienna service oil change and tire rotation. Had a nice visit and comfortable surroundings waiting to have my vehicle serviced. Very nice and pleasant atmosphere. Friendly service employees and More

by MDZHAZMAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Victory Toyota of Brook Park responded

Thank you for the 5-star Service Department review! We appreciate your feedback.

October 23, 2018

New lease after total loss due to accident. I have been working with Chris for years and this was another great experience. He is friendly and professional and was able to get me into the exact More

by danette1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Victory Toyota of Brook Park responded

Thanks Danette1016! We appreciate your kind words for Chris, he really is great to work with! Thanks again for your feedback and we hope you are loving your new Toyota!

October 23, 2018

Great fish tank The service dept is super nice easy in easy out. my salesman moved on he was the best I have ever worked with very knowledgeble and full of laughs! More

by michael C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Shillinger
Oct 24, 2018 -

Victory Toyota of Brook Park responded

Thank you Michael C.! We appreciate your kind review and for sharing your experience.

October 22, 2018

Very helpful They where so helpful an nice. Went out of there way. To help me. I will definitely go back to Metro Toyota. I thank them so much. More

by sisiemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Delancey
Oct 22, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your nice review! We appreciate your feedback and wanted to thank you for choosing Metro Toyota!

October 22, 2018

Your salesperson makes the difference Gary Capper, our salesperson, was thoroughly professional. He was pleasant and engaging, quickly understood what we wanted, guided us to several excel More

by CamrySE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Oct 22, 2018 -

Victory Toyota of Brook Park responded

That is amazing!!! Thank you so much for the excellent review and the 5 stars! We are delighted you had a great experience working with Cap, he is super to work with! Thanks again for sharing your feedback! You are awesome!

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