Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,560 reviews
March 24, 2023
No pressure honest dealership. Everyone is friendly and knowledgeable. They even helped me with my two small kids while doing paperwork Everyone is friendly and knowledgeable. They even helped me with my two small kids while doing paperwork More
by dlh923
Employees Worked With
March 23, 2023
I took my 2021 Toyota Highlander with problems in the front end. Clearly not the best Toyota dealer around. They couldn’t diagnose what it was. I then took my car to Westside Toyota in North olmsted they front end. Clearly not the best Toyota dealer around. They couldn’t diagnose what it was. I then took my car to Westside Toyota in North olmsted they quickly diagnosed that the strut lost the fluid put me in a courtesy car. Metro Toyota told us to drive the car until the problem got worse. They couldn’t diagnose something simple. I’m not taking any of my cars to Metro Toyota again although that I would have to drive a little further for your dealer service. More
by JST4SPEED
Employees Worked With
March 23, 2023
As always, Metro met my expectations. There were no high-pressure sales tactics and they had a car that met my needs. My old car was totaled in an accident. Metro worked quickly to get There were no high-pressure sales tactics and they had a car that met my needs. My old car was totaled in an accident. Metro worked quickly to get me into a new car. More
by David
March 23, 2023
The folks at Metro have been wonderful, kind and very helpful. Ramona is a delight, and is helping me through all the techie stuff. We now own our 2nd Sienna, and I had a lovely Camry for years and and n helpful. Ramona is a delight, and is helping me through all the techie stuff. We now own our 2nd Sienna, and I had a lovely Camry for years and and now my Rav-4. f I guess we are part of the Toyota family now. I like your waiting room area and so forth. Everything seems so top-notch. Thank you for my new RAV4.🙏💐 More
by rekakoslowski
Employees Worked With
March 23, 2023
It could not be easier to schedule and obtain service. Always easy and a breeze Always easy and a breeze More
by Coffee Guy
Verified CustomerEmployees Worked With
March 23, 2023
I previously avoided going to the dealership for routine maintenance because of prior experiences with other dealerships. Toyota Metro is so wonderfully different! Everyone is always helpful and super effic maintenance because of prior experiences with other dealerships. Toyota Metro is so wonderfully different! Everyone is always helpful and super efficient! They do great work. I will keep going to them for vehicle care and look to them first when it’s time for a new car. They’re the only place I feel confident and comfortable about referring others in the market for a vehicle. More
by elsie
Employees Worked With
Cap
March 22, 2023
an all-round wonderful experience buying through metro toyota. Chris and Ryan were wonderful and able to answer all of my questions and really helped me throughout the entire buying process. toyota. Chris and Ryan were wonderful and able to answer all of my questions and really helped me throughout the entire buying process. More
by SARAHHEARNE123
March 22, 2023
Very clean and professional. Quick service got me in and out and they even took me a few minutes late. Quick service got me in and out and they even took me a few minutes late. More
by CB96
March 22, 2023
I was highly disappointed with the service regarding getting a replacement key and fob for one we lost. I was never given a clear answer by a manager as to why they said we brought in a gray valet key w getting a replacement key and fob for one we lost. I was never given a clear answer by a manager as to why they said we brought in a gray valet key when we brought in a black key, which caused some kind of extra issue supposedly. And I’ll never understand $300 in “labor” and two hours for coding keys. We won’t be back. More
by Bab962
Employees Worked With
I think I spoke to someone named Craig S.
March 22, 2023
Good service from sales to financial officer . Been to other toyota dealer metro is better in sales and competitive prices. Been to other toyota dealer metro is better in sales and competitive prices. More
by AVIQUIVIL1
