Village Volkswagen of Chattanooga

Nice experience Using a web search tool I learned this dealership had a used car I was looking for. I drove about 95 miles to check it out, and Andrew Tucker provide Using a web search tool I learned this dealership had a used car I was looking for. I drove about 95 miles to check it out, and Andrew Tucker provided a low pressure experience. We dickered a little and worked an acceptable deal. I noticed later during the paperwork signing that there were some add-ons that affected the price. I expressed my desire to remove them and Robert accommodated my request, particularly when I pointed out the $500 filing fee. So buyer, this shop was easy to work with, but ask them to unbundle all the charges on paper for your review before heading to the finance office. More

MY EXPERIENCE AT VILLAGE VW I came in, and was originally planning on a used vehicle but due to no credit history it would have been to much of a hassle. But, the guys at village I came in, and was originally planning on a used vehicle but due to no credit history it would have been to much of a hassle. But, the guys at village vw got me out of the dealership in a new vehicle that I am loving so far. Highly recommend Scott. More

Very helpful and not high pressure Dakota was very helpful in showing us numerous options between the models and packages. Even though we are loyal VW fans, there are so many options, i Dakota was very helpful in showing us numerous options between the models and packages. Even though we are loyal VW fans, there are so many options, it’s difficult to pick “the one” for us. And I never felt pushed to hurry through such a big purchase decision. Dakota listened, presented options to fit our needs and helped us find the right fit. More

Best experience and decision This was the best experience and they have the friendliest people there. Everyone here really went out of there way to help and stayed after till clos This was the best experience and they have the friendliest people there. Everyone here really went out of there way to help and stayed after till closing to make us happy. More

Amazing Crockett did an awesome job of getting my car in for service on short notice. The shop was very busy but he was able to squeeze me in and get my issue Crockett did an awesome job of getting my car in for service on short notice. The shop was very busy but he was able to squeeze me in and get my issue taken care of much faster than any other service department I've taken it to. Will definitely be coming back! More

Excellent customer service Crockett was extremely helpful. He answered all of my questions. He took time to explain everything. I would highly recommend his expertise to anyone Crockett was extremely helpful. He answered all of my questions. He took time to explain everything. I would highly recommend his expertise to anyone who has a service related issue. More

Great help!! Crockett is an awesome service advisor! I had to stop in for service while traveling and he really helped me out when I told him I had a limited amoun Crockett is an awesome service advisor! I had to stop in for service while traveling and he really helped me out when I told him I had a limited amount of time. If you want someone who goes above and beyond, look no further! More

Very Professional Crockett was quick and efficient and took care of our needs. We particularly enjoyed the waiting area and would definitely recommend this service cent Crockett was quick and efficient and took care of our needs. We particularly enjoyed the waiting area and would definitely recommend this service center to any volkswagen owner. We will be back for sure More

What awesome assistance I received when I needed it Very happy with the quality of customer service I received from Crockett. He was always professional and extremely helpful when I had questions about Very happy with the quality of customer service I received from Crockett. He was always professional and extremely helpful when I had questions about the maintenance my car needed. Crockett is the best! More