"In Smitty we trust! "
This is the 3rd vehicle we have bought from Thomas “Uncle Smitty” Smith at Village Volkswagen. He is top notch and we consider him family now. It has always been an excellent and hassle free experience throughout the whole process of purchasing our families vehicles. We highly recommend Thomas Smith for anyone looking to buy their next vehicle. Thanks again Uncle Smitty!!!
"Low pressure sales tactics do exist!"
I worked with Smitty on the purchase of my certified pre-owned Tiguan, and he made the experience very stress-free by asking about my needs for a new car, answering all my questions, and by not trying to bamboozle me with unnecessary features or price hikes - everything was above board and in keeping with my own pre-purchase research. I'd previously visited 6 months ago when starting my research and Smitty listened to my 'would like' list then and remembered them six months later - truly cares about his customers! If you're in the market for a VW, definitely visit Village VW and ask for Smitty - he's awesome! The financing and paperwork process was also thorough and there was no pressure to purchase additional services or coverage I was not interested in; Dakota Dillard was very pleasant to work with at the end of a very long and busy day at the dealership. Then, when I wanted to make sure my well-loved Jetta was 100% ready for my buyer's purchase, Crockett Griffin made sure I was taken care of to my satisfaction. Thanks for a thoroughly great experience, Village VW!
"Driving 110 miles to buy from Smitty "
Great buying experience with Smitty. No pressure and we were happy with the price. Clay, the lot boy, was very helpful, making sure our new vehicle was clean and that the car and truck we traded in didn’t have any of our personal items left behind. Dakota explained all paperwork and was very cordial. Thomas Smith is a great salesman!! He came in on his day off to make this sale.
"Amazing Customer Service"
Everyone I interacted with was super helpful and had a genuine smile on their face. I visited Villiage Volkswagon a few times during the whole process and each visit was greatly enjoyable. I worked with Smitty, Jeff, Tyler, and Dakota; and the four of them helped to get me in my awesome new Jetta!
We love our new Atlas! Thank you Dakota for your help in choosing our new car. We absolutely love it! Thanks again! We look forward to many family vacations in our Atlas.
"Friendly place no pressure by sale people."
- White House
Good service friendly sales person good selection of autos. Good location.glad I bought from village vw.would buy from them again in the future.
"Awesome group of people in every department 👍👌☝️"
What a great group of people working for Village Volkswagen of Chattanooga!!! I was a Honda fan for years, with The brand trying to sell more and keep cost down the products are not what they use to be. I am ecstatic about the Volkswagen products. I will be at Village Volkswagon from now on!!!
"Very helpful and not high pressure"
Dakota was very helpful in showing us numerous options between the models and packages. Even though we are loyal VW fans, there are so many options, it’s difficult to pick “the one” for us. And I never felt pushed to hurry through such a big purchase decision. Dakota listened, presented options to fit our needs and helped us find the right fit.
"Best experience and decision "
- Autumn Donaldson
This was the best experience and they have the friendliest people there. Everyone here really went out of there way to help and stayed after till closing to make us happy.
"Excellent Salesman & Exceptional Car!"
My experience in Buying by new Audi Q5 was very good thru the Salesman, Dakota Dillard. He was extremely helpful in explaining many of the Tech Features of the Car (which are many) & someone I would highly recommend. Having owned many luxury cars over the past, this is my first Audi & I think it is going to be a nice ride & experience.
Other Employees Tagged:
, Richard Maddox