Village Volkswagen of Chattanooga

Friendly, Knowledgeable, Professional, Exellant Experience Smitty was so helpful in helping me pick out the perfect Passat for me. He made the experience enjoyable. He showed me everything about the car and ho Smitty was so helpful in helping me pick out the perfect Passat for me. He made the experience enjoyable. He showed me everything about the car and how to use it. I would recommend him to anyone looking for a new car. He knows his Volkswagens! Thank you Village for having a great salesman! More

I love the VW team! I took my car in for a check on the transmission. Everyone is thorough and friendly. I talked with the staff and they explained everything to me. They I took my car in for a check on the transmission. Everyone is thorough and friendly. I talked with the staff and they explained everything to me. They handled my needs in great turnaround timing. I received both a ride there and back with no issue. Great service! More

Volkswagen Jetta Scott Hile was my salesperson and he did a fantastic job throughout my sales process!! I would recommend Scott for anyone looking to purchase a vehicl Scott Hile was my salesperson and he did a fantastic job throughout my sales process!! I would recommend Scott for anyone looking to purchase a vehicle!! More

Excellent attention and consideration.t They listened to my needs and made sure I got the car I wanted. Only problem ..not available in Tennessee Orange. Oh well. Leased the car. They listened to my needs and made sure I got the car I wanted. Only problem ..not available in Tennessee Orange. Oh well. Leased the car. More

Professional, couteous and friendly All of the staff I dealt with made the experience of converting my leased vehicle to a purchase a pleasure. When I am in the market for a new car I wi All of the staff I dealt with made the experience of converting my leased vehicle to a purchase a pleasure. When I am in the market for a new car I will definitely consider Village Volkswagen. Thank you. More

Great experience! Scott was incredibly helpful and knowledgeable. He stayed with us every step of the way and was very easy to work with. He made the process enjoyable. Scott was incredibly helpful and knowledgeable. He stayed with us every step of the way and was very easy to work with. He made the process enjoyable. More

Got all the features I wanted! Everyone was easy to work with, patient and helpful. The guys worked really hard to get the car for me that had all the features I was looking for. I Everyone was easy to work with, patient and helpful. The guys worked really hard to get the car for me that had all the features I was looking for. I never felt pressure from any one. Thanks guys for an easy car shopping experience. More

Excellent Customer Service for New Car Purchase Sales Professional Tom Smith met me at the door with a grand smile; auto inspector was instantly ready to inspect returning car. Sales visit was handl Sales Professional Tom Smith met me at the door with a grand smile; auto inspector was instantly ready to inspect returning car. Sales visit was handled with great courtesy, efficiency and professionalism. Smitty always takes terrific care of his customers and sees to everything to its finest detail. He walked me through all of the features of the new vehicle to ensure that I knew how each operated properly; he personally took me to other employees who were part of the team, introduced us, then carefully completed the sale til all was finished. He certainly deserves the highest rating plus compliments for his excellent customer service. Customers receive the very best of care!! Thanks ever so much for Village Volkswagen of Chattanooga's wonderful service, courteous attention to the needs of customers and the comfortable friendly atmosphere of the dealership. Thank you, Smitty, for a job super-well done! More

GREAT This was the first car I bought by myself. They made me feel very comfortable. No pressure at all. Everyone was so helpful and knowledgable. Willing t This was the first car I bought by myself. They made me feel very comfortable. No pressure at all. Everyone was so helpful and knowledgable. Willing to do whatever it took to get what I needed. It was a great experience and see why my mom and sister both bought their cars here! More

Excellent Service! I stopped by Village Volkswagen just to browse. Rich showed me around the lot. By the time I left I had a new car. It's been a month and couldn't be h I stopped by Village Volkswagen just to browse. Rich showed me around the lot. By the time I left I had a new car. It's been a month and couldn't be happier with my purchase. Excellent and honest service! I would encourage anyone to at least check them out. Top tier car dealership with great employees. Ask for Rich, he will take care of you. More