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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,170 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,170 reviews

May 27, 2025

It was very difficult to set up appointment. Took over four days and talked to numerous different people. Almost gave up More

by starwars1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No, idea
May 25, 2025

The staff very helpful and very pleasant. This is the second vehicle I have bought from them and would recommend them to anyone. More

by Tyrasmamma020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I appreciate them handling my situation, but I wish they would give accurate estimates for when my car would be ready. They told me it would get detailed in an hour at 11am. I went home for lunch, then they More

by NOEMAIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tres McGuire
May 24, 2025

Very busy but pleasant place. I enjoyed the warmth of the employees and I will be back!! More

by Country Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

My car didn’t show any of the problems I took it in for, but the customer service was wonderful. I did not feel like my problems were being brushed to the side. There were many suggestions to further test t More

by audreykd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
May 21, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 21, 2025

Eric is terrific. This is the second vehicle we have leased from him in the last few months. He is responsive and knowledgeable. The finance portion of the deal was se More

by PECAUFIELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Finnefrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 20, 2025

First experience was horrible came back spoke with manager who was super professional and very empathetic about my experience yesterday. Thank you Matthew for your kind and generous manner in assistin More

by smorrison893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralson the technician
May 21, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 20, 2025

First, my service advisor Matt Melino was great about keeping in communication with me during the 2+ weeks my car was there while they tried to find what was causing the problem. And I sure appreciated More

by Vika
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Victoria. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 19, 2025

Very fast reliable great customer service took care of all my needs. Great at following up. More

by Junenjess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quoc H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Finnefrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadiel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 17, 2025

My wife and I were very impressed with the professionalism, patience and care by our sales rep Tres McGuire. He is a real gem & is doing a spectacular job for your organization! Congratulation More

by IDOCONNOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tres McGuire 5 stars!
May 21, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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