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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,185 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,185 reviews

June 17, 2025

Tylor took my vehicle in for an inspection,without an appt. He was terrific.thank you I had great time talking with and meeting sales and service employees while i was waiting.i have had a 10yr.relations More

by BAGLINJ
Recommend Dealer
Yes
Employees Worked With
Tylor
June 16, 2025

Been my home place away from home since 2003! ! And loved much !! 98%of the years !! More

by aquamariej1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

It was good and everyone was friendly I would come back again next time I need something. More

by Libby2885
Recommend Dealer
Yes
Employees Worked With
Tom Wheeler
June 14, 2025

My appointment for an oil change was for 0730. I arrived 10 to 15 min early. My truck was finally finished at 0855. Almost 1 1/2 hours for the first oil change of the day! Then my wife received a More

by Lesley54321
Recommend Dealer
No
June 11, 2025

It was expected I had a solid service experience with the staff at the store More

by yuanlinliu5
Recommend Dealer
Yes
Jun 11, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 11, 2025

I worked with Brandon, and I feel that he went above and beyond to resolve my issue with my vehicle. The service I received from Vision was exceptional. I will definitely be back for service issues and to p More

by JAMEELLBARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
June 08, 2025

The customer service there was dismissive and not very attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested More

by Fabbro07-4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Chevier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Vision Hyundai Henrietta Rochester responded

"Fabbro07-4" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 06, 2025

Very hard to get a hold of when checking on the status of my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision H More

by kkenh300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Foster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Melino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Vision Hyundai Henrietta Rochester responded

"Kkenh300" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 05, 2025

Friendly, efficient and compassionate. Friendly service, very efficient and knowledgeable. My overall experience has been wonderful. More

by snaudino
Recommend Dealer
Yes
Jun 11, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 03, 2025

Great experience working with Drew and I appreciated the transparency and lack of upsell from finance. More

by EJOERSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
Jun 11, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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