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Vision Hyundai Henrietta Rochester
Rochester, NY
1,301 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,301 reviews
Verified Customer
October 04, 2025
I asked for help with learning more about regenerative breaking. The man that was assigned to me brought his phone out, talked about his playlist, and when I asked him about regenerative breaking, and ho breaking. The man that was assigned to me brought his phone out, talked about his playlist, and when I asked him about regenerative breaking, and how it worked, he told me that if it made me anxious, I don’t need to do it. It was extremely condescending. Just because I wanted to know more about it does not make me anxious. he couldn’t really explain how the regenerative breaking worked and in what circumstances I would use it. He told me that the best thing I could do was to go onto YouTube and watch videos. He doesn’t drive an electric car. He didn’t know anything about my vehicle. Very incompetent. And to top it all off he told me that he was moving to Miami in February and wasn’t going to be around the dealership for very long. Extremely unprofessional! More
by JUST.JANMILLER
Employees Worked With
I don’t recall. However , white male in his 20’s who had previously worked at Camper World before coming to Vision.
October 03, 2025
Not in the shape that it is now. it has been 6 months and still not finished. By xmas? it has been 6 months and still not finished. By xmas? More
by lilyh45
October 03, 2025
Was rude to my wife, didn’t find a solution to complete inspection (which took me 5 mins to afterwards). Lobby smelled, car was left dirty, cables pulled out of the dash, oil status not reset, no sticker p inspection (which took me 5 mins to afterwards). Lobby smelled, car was left dirty, cables pulled out of the dash, oil status not reset, no sticker placed on windshield. More
by andreworitter
Employees Worked With
October 02, 2025
They set me up with a desk so I could get work done while waiting. Top notch service. waiting. Top notch service. More
by josephseaver1978
October 01, 2025
I’m very pleased with how I was treated, and with the transparency of all the financial documents involved in making my decision to purchase my new ELANTRA Hybrid SEL Sport! Adner, my sales rep, Evan, th transparency of all the financial documents involved in making my decision to purchase my new ELANTRA Hybrid SEL Sport! Adner, my sales rep, Evan, the manager, and Mike, the finance person who handled all my financing, all did an excellent job! am very pleased with everything. So far I love my new car! Saving the human race, one electric or hybrid vehicle at a time! Thank you so much! One suggestion, based on what I saw at your competitor, Matthew Hyundai: In their showroom (when I was there on 29th of September), there was a huge sign on the wall with 3 scheduled times for classes at which they teach you all about the functioning/operation of your new vehicle. Since today’s vehicles are essentially multi-computers units on wheels, I would love to attend one of your first classes. Keeping pace with your competitor! More
by Nancy
Employees Worked With
Adner Rodriguez, Evan Bradoc, and Mike Trevino
October 01, 2025
I like the Henriette dealership. Everybody was wonderful, willing to help. I can't wait til the whole building is DONE with the remodel. Everybody was wonderful, willing to help. I can't wait til the whole building is DONE with the remodel. More
by Idk
Employees Worked With
Tony w/ the pretty white curly hair was wonderful!! So helpful, friendly, accommodating. He would get 5 stars if i could rate him like these others. Sorry, at the moment I cant remember his last name.if
October 01, 2025
No pressure. Very Personal and strait forward negotiations. Very pleased with the Eric and management team. Very Personal and strait forward negotiations. Very pleased with the Eric and management team. More
by MDSINDON0
October 01, 2025
I already did this survey. Again, I loved working with Tony. He was very helpful, easy to work with, great personality and was true to his word. He helped me make a deal & expl Again, I loved working with Tony. He was very helpful, easy to work with, great personality and was true to his word. He helped me make a deal & explained it all. Really, I could not have asked for more! More
by Idk
Employees Worked With
Tony Paulino
