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Vision Hyundai Henrietta Rochester
Rochester, NY
1,220 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,220 reviews
Verified Customer
July 26, 2025
Have been buying cars from Vision for 40 yrs! But just went to get another, and everything seemed to have changed...it didn't seem to be about what's best for the customer anymore, the focus seem But just went to get another, and everything seemed to have changed...it didn't seem to be about what's best for the customer anymore, the focus seemed more about the commissions for the higher managers and the " enhanced, costly warranty push!...thru the yrs, the standard "100,000 mile warranty",was golden! Better than any other dealer offered! But today I found out that warranty is nothing but a shell of its former self ..the warranty guy says any repairs under that has to be due to a " manufacturer defect" now! And he kept pushing to buy the costly enhanced one .forced to watch some dumb video showing the " advantages" of it, very heavy handed sales techniques ....and it would increase my monthly payment substantially..these workers need to respect someone's set amount on what they can pay..instead of pushing so hard and telling you where to cut corners to get this enhancement....I'm a senior on limited income! ...and it seemed like the " numbers" kept getting changed..total cost of car, how much the financing would be, whether there was a rebate, etc! seemed to be a lack of communication between higher level managers and salesman ? ...this place is nothing like it used to be .I was very disappointed..not a pleasant experience, other than the young salesman who helped me, respected my limits, was respectful and courteous. More
by DELORES14487
Employees Worked With
Dylan Buchiere (sales)....the only good one...do not remember the managers name or the warranty guy..
July 26, 2025
Efficient check-in friendly techs timely updates my service at vision Hyundai ran like clockwork service at vision Hyundai ran like clockwork More
by atomant1964
Employees Worked With
July 26, 2025
Thorough, they don't lie, listen to the breakdown of the issues, text to customer is amazing, Dennis and Michele were quick and easy to work with! issues, text to customer is amazing, Dennis and Michele were quick and easy to work with! More
by abaer3113
Employees Worked With
Michele, Dennis
July 25, 2025
Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have mentioned the car needed breaks from the beginning but no waited till the last minute to ask. The likelihood of me coming back for service or even buying a new car is not going to happen. More
by Rufflemj
Employees Worked With
July 25, 2025
The service was great. I didn't have to wait long. They were precise and courteous. I didn't have to wait long. They were precise and courteous. More
by Sharon DeWitt
Employees Worked With
