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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,342 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,342 reviews

October 29, 2025

Brought my car in for a recalled part, they had it fixed and ready in an hour and a half and even fixed a recalled issue I wasn't even aware of. Friendly and efficient all around More

by MADELYN.VULK
Recommend Dealer
Yes
Oct 29, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 29, 2025

Excellent service! The people I worked with kept me informed and were friendly and knowledgeable. Thank you! More

by DAWNYOUMANS
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Oct 29, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2025

Fast great professional The appointment went smoothly from checking in to the work to paying. More

by RSIA6963
Recommend Dealer
Yes
Employees Worked With
I think Matt? He works the front service counter in the late afternoon.
Oct 29, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 28, 2025

Service was horrible! Corporate are xxxxxxx they don’t want to help fix your car More

by MARIANGLEYRAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Oct 29, 2025 -

Vision Hyundai Henrietta Rochester responded

Mariangley. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 27, 2025

Brandon was very informative and took care of things. I am waiting to hear when the parts are in More

by Hossbh
Recommend Dealer
Yes
Employees Worked With
Brandon Hazzard
Oct 28, 2025 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 27, 2025

Always quick and convenient. Will never go to Dave's shop at the Webster vision again. More

by SB
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Oct 28, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 26, 2025

My experience was exceptional. Am very pleased with the service preformed and with Brandon at the counter. More

by SJANES6911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2025

CUST # HH97032, INVOICE 1040566, VIN KMHCT4AE7GU036157, Date: 08OCT25 Brought in my Hyundai Accent because it was revving on 1st gear and having trouble shifting up to 2nd gear, I told them that I thought More

by reggiepv
Recommend Dealer
No
Employees Worked With
Cust Tech
Oct 28, 2025 -

Vision Hyundai Henrietta Rochester responded

Reggie. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 26, 2025

Brought my vehicle in for an oil chance and tire repair with balance and rotation. Oil change was fine, tire was appropriately repaired, but tires were not balanced. I had to spend $75 at a local tire shop More

by Akenyon1620
Recommend Dealer
Yes
Oct 28, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 25, 2025

The dealership was being remodeled which I was unaware of, so it was a surprise to start. Staff were friendly and service was quick More

by KAYLAMJMAWSON
Recommend Dealer
Yes
Oct 28, 2025 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

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