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Vision Hyundai Henrietta Rochester
Rochester, NY
1,168 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,168 reviews
May 24, 2025
I appreciate them handling my situation, but I wish they would give accurate estimates for when my car would be ready. They told me it would get detailed in an hour at 11am. I went home for lunch, then they would give accurate estimates for when my car would be ready. They told me it would get detailed in an hour at 11am. I went home for lunch, then they called me and told me 4pm. They also take a very long time to do their paperwork. More
by NOEMAIL21
Verified CustomerEmployees Worked With
Tres McGuire
May 24, 2025
Very busy but pleasant place. I enjoyed the warmth of the employees and I will be back!! I enjoyed the warmth of the employees and I will be back!! More
by Country Debbie
Employees Worked With
May 21, 2025
Eric is terrific. This is the second vehicle we have leased from him in the last few months. He is responsive and knowledgeable. The finance portion of the deal was se This is the second vehicle we have leased from him in the last few months. He is responsive and knowledgeable. The finance portion of the deal was seamless. Everyone was prepared For us. More
by PECAUFIELD
May 21, 2025
My car didn’t show any of the problems I took it in for, but the customer service was wonderful. I did not feel like my problems were being brushed to the side. There were many suggestions to further test t but the customer service was wonderful. I did not feel like my problems were being brushed to the side. There were many suggestions to further test the problems on my end as well. More
by audreykd2
May 20, 2025
First experience was horrible came back spoke with manager who was super professional and very empathetic about my experience yesterday. Thank you Matthew for your kind and generous manner in assistin manager who was super professional and very empathetic about my experience yesterday. Thank you Matthew for your kind and generous manner in assisting me. Would definitely recommend going to see him. More
by smorrison893
May 20, 2025
First, my service advisor Matt Melino was great about keeping in communication with me during the 2+ weeks my car was there while they tried to find what was causing the problem. And I sure appreciated keeping in communication with me during the 2+ weeks my car was there while they tried to find what was causing the problem. And I sure appreciated the loaner vehicle during that time! I wish the service techs had done a better job of cleaning up after themselves. However, once that oversight was brought up the Vision president called me himself! They picked the car back up and did a beautiful detailing job and it looks like a brand new car. It seems that Vision really cares about their customers' happiness. More
by Vika
May 19, 2025
Very fast reliable great customer service took care of all my needs. Great at following up. all my needs. Great at following up. More
by Junenjess
Employees Worked With
May 17, 2025
My wife and I were very impressed with the professionalism, patience and care by our sales rep Tres McGuire. He is a real gem & is doing a spectacular job for your organization! Congratulation professionalism, patience and care by our sales rep Tres McGuire. He is a real gem & is doing a spectacular job for your organization! Congratulations! More
by IDOCONNOR
Employees Worked With
Tres McGuire 5 stars!
May 14, 2025
Matthew scheduled me for an oil change in 3 Months that I didn’t request They repaired the back up camera recall but the technician clearly didn’t check the camera when he was done because it was blurry. didn’t request They repaired the back up camera recall but the technician clearly didn’t check the camera when he was done because it was blurry. I figured out that he left the protective plastic on the lens so I fixed it myself. More
by HAGERPARK
Employees Worked With
May 14, 2025
I brought my Hyundai Elantra in for some suspension noises. I was pleasantly surprise by the attention to my needs. Not only did they give me a car to drive while my car was in getting repaired, bu noises. I was pleasantly surprise by the attention to my needs. Not only did they give me a car to drive while my car was in getting repaired, but the covered everything under warranty. Thank you Vision Hyundai! More
by MAG7324
Employees Worked With
