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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,184 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,184 reviews

April 26, 2025

While the dealership is in a major renovation with minimal customer facilities including indoor restrooms the service staff continues to provide exemplary customer focus and service! The only missing More

by rcbhoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 23, 2025

In and out as promised for an inspection. Due to construction waiting area is less than I would expect. More

by RHB50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 19, 2025

Your entire staff made purchasing my new Tucson a great experience everyone I dealt with was helpful and knowledgeable during the whole process More

by MNLGIANCOLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadiel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ghufran Al Janabi
Apr 23, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 19, 2025

Adner Rodriguez was diligent and helpful. He was very thorough in explaining the lease process. More

by dsprague3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adner Rodriguez
Apr 23, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 18, 2025

The service is okay however the service department does not have a paper floor mat so I have to clean out the floor because of the mud More

by binhtran24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Binh. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 15, 2025

Tres McGuire was my salesperson. He was excellent! I leased a vehicle. Mr McGuire was knowledgeable and extremely helpful. More

by CARLEYC716
Recommend Dealer
Yes
Employees Worked With
John Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Nagle
Apr 16, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 15, 2025

Prompt courteous professional Service department is always friendly 30 years professional and prompt Service department is always friendly 30 years professional and prompt. Looking forward to the renov More

by MMM7777
Recommend Dealer
Yes
Employees Worked With
Michelle Murphy
Apr 16, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 14, 2025

Professional. Thorough. Analytical. Problem solvers. Matthew and Michelle kept me apprised of the tests they were running on my car and what the results were. More

by bsera1
Recommend Dealer
Yes
Employees Worked With
Matthew Chevier
Apr 14, 2025 -

bsera1 responded

Thank you Michelle and Matthew!

Apr 16, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 13, 2025

The process seemed sort of disorganized. Financing was a little haphazard. We were told several different things, which ended up costing us almost $100 More

by tkspencer3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yadiel Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 08, 2025

Incredible customer service and communication. Tyler called me and updated me. We will be customers based on this experience More

by Paul Holstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 09, 2025 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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