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Vision Hyundai Henrietta Rochester

Rochester, NY

4.5
1,281 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,281 reviews

August 14, 2025

I was at the dealership and waited 3 hours to get 1 tire replaced and then was overcharged by $100. 6 months ago another dealership, which is not too far from this one, only charged me $292 before tax for t More

by Zrlrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 17, 2025 -

Zrlrandall responded

I responded to that email address 6 days ago from a google review I left and have heard nothing since.

Aug 27, 2025 -

Zrlrandall responded

Still no response after sending an invoice from Matthew's and screenshots of tire rack long ago! This dealership is definitely inflating their prices and taking advantage of people. STAY AWAY and go to Matthew's instead!!

August 13, 2025

They gave me great service and they made sure everything was good before giving me the truck More

by Jewels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Aug 15, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 12, 2025

I was surprised to find out that cars don’t have a spare tires anymore but,…I at least need can of that Fix Repair,…I’m still waiting for someone to tell me that it has come in,…they had to order it. Tha More

by dmatthewsalah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I haven’t worked here yet
Aug 12, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Matthew. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 10, 2025

Had a wonderful experience! The service provided met my expectations. I was in and out in approximately one hour. More

by ellenreneejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in service
Aug 12, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 10, 2025

Vision on Henrietta Road is easy to deal with even though they are making renovations. From the moment I arrived they were pleasant and helpful. I was told my car would be ready in an hour and it WAS ! For t More

by PLILLY11250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Finnefrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadiel Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember Mike J or Quoc H. But I am sure they are great also!!!
Aug 12, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 09, 2025

Today the visit was prompt and the appointment was timely. Very much appreciate getting a free inspection. More

by melindalemieux17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 08, 2025

Very good service. The service person was very helpful and friendly. Service completed very timely manner More

by JPUDUSSERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 07, 2025

My service was great I was kept up to date at all times and I was More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Vision Hyundai Henrietta Rochester responded

Great to have you back with us again!

August 07, 2025

Michelle was very helpful and friendly. I appreciate their effort to provide the best vehicle service in a convenient way. More

by WATDI45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 07, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 06, 2025

Tyler in Service was extremely helpful and very professional. Excellent service working with Tyler…keeps me a happy Hyundai customer More

by MAMBO430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER
Aug 06, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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