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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,502 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,502 reviews

January 18, 2026

I was told by the finance person that Tres would call me midday the next day with the word I assumed would be about financing, but I've never heard from anyone. Vision initiated this whole process with a ph More

by billpegg1
Recommend Dealer
No
Employees Worked With
Tres and the finance person
Jan 20, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Bill. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 17, 2026

Service was fine 5 Difficulty scheduling appointment 3 Done ?? One two three four five More

by smug711
Recommend Dealer
Yes
Jan 20, 2026 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

January 15, 2026

Was told $40 over the phone for my light to be fixed. My headlight. Then when i got there was told its actually $102. I got this same exact headlight fixed when i first got my car last year and it was on More

by anthonyenglish32
Recommend Dealer
No
Jan 20, 2026 -

Vision Hyundai Henrietta Rochester responded

We value and appreciate your business, Anthony. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

January 14, 2026

Very kind and willing to help Made the buying process quick and painless. Satisfied! Happy More

by SUPERMER01
Recommend Dealer
Yes
Employees Worked With
Tony Paulinho
Jan 20, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 13, 2026

Time offered for service worked with my schedule. Like the warranty on maintenance for 35,000 or 3 years. More

by SISULOU
Recommend Dealer
Yes
Jan 14, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 12, 2026

I had an emergency brake situation, I called service to see if they could squeeze me in. I dropped car off and they worked it into their schedule. I got new brakes before closing!!! More

by KATHY.SHIEL
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 14, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 11, 2026

I came in with a check engine light on. They were anble to address the problem and get me back on the road. Highly recommend More

by petersonpierre85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 11, 2026

Matt was awesome. Super personable and helpful. Pete was very professional and silly. Loved it. Matt definitely deserves more money. I would pay him at least $26/hr. P More

by doctor9256
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Jan 14, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 08, 2026

In for emission recall and NYS inspection. The service area and customer waiting room look great. More

by KDUQUETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 08, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 08, 2026

Tylor made sure a tech with hybrid experience looked at and fixed my car concern. More

by HEATHERCW97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Jan 08, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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