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Volkswagen of Downtown Chicago
Chicago, IL
2,996 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,996 reviews
January 31, 2023
Very timely, well explained work. I very much appreciate everything that had been don for my GTI I very much appreciate everything that had been don for my GTI More
by STILLER1988
Verified CustomerEmployees Worked With
January 31, 2023
Goes above and beyond expectations will be recommending to all my friends who own Volkswagen. Can not ask for better service to all my friends who own Volkswagen. Can not ask for better service More
by JGGONZ96
Employees Worked With
January 31, 2023
The service manager did a nice job of laying out the recommended work while not trying to oversell me on services I didn’t need. recommended work while not trying to oversell me on services I didn’t need. More
by JOESMOUS
Employees Worked With
January 31, 2023
Angie Berg was very patient, knowledgeable, and helpful when helping my wife and I with the purchase of a new car. She was able to successfully negotiate a great deal with our purchase and lease trade-in. when helping my wife and I with the purchase of a new car. She was able to successfully negotiate a great deal with our purchase and lease trade-in. We are now happily driving our car throughout the city of Chicago. More
by jpatrickdykstra
January 29, 2023
Chris is very helpful and easy to work with. I would highly recommend them to anyone else I was looking for a vehicle. The management team was very friendly and helpful as well. Mark in financia I would highly recommend them to anyone else I was looking for a vehicle. The management team was very friendly and helpful as well. Mark in financial was very nice and friendly and easy to talk to you about all situations. More
by michaelboress
Employees Worked With
Other Employees :
Mark Newton, Matt Kutyna, Abel Barraza, Vale Barrera, Chris Prohaska
January 27, 2023
Chris was so helpful and kind. He helped me find the car I wanted for my family. He is understanding and welcoming. Julian also helped me so much as I went shopping for the car wit He helped me find the car I wanted for my family. He is understanding and welcoming. Julian also helped me so much as I went shopping for the car with my baby. I would recommend Volkswagen of DT Chicago anyone. More
by manderwaal
Employees Worked With
Other Employees :
Jocy , Donnie Avramov, Fernando Castaneda, Jocy Barrera, Chris Prohaska, Terrell Barry
January 27, 2023
Great service. Knowledgeable and helpful staff. Will definitely return for all future service thank you Knowledgeable and helpful staff. Will definitely return for all future service thank you More
by Mmeza
Employees Worked With
Other Employees :
Donnie Avramov, Adam Khamsot, Miguel Meza, Mark Newton, Matt Kutyna, Vale Barrera
January 26, 2023
Gentlemen helping me was great, but wait was long. I feel they are very shorthanded. I feel they are very shorthanded. More
by MARENELLA
Employees Worked With
January 26, 2023
They did a great job it was for an oil change and inspection. Informative too inspection. Informative too More
by JCHARENE
Employees Worked With
