Volkswagen of Downtown Chicago

great job. since the fault on my electrical sockets was just a fuse, I was a little flustered that they charged me $190 for that, but what are you gonna do... just a fuse, I was a little flustered that they charged me $190 for that, but what are you gonna do... More

Adam was a huge help, nice guy. everyone there was very helpful and kind. i’ll sure go back there next time to get my car serviced. keep up the great work! helpful and kind. i’ll sure go back there next time to get my car serviced. keep up the great work! More

i came in late on a Saturday to do a test drive and anthony was great. he took me for a test drive and i ended up buying a different car. very professional and knowledgeable. the whole staff was very p anthony was great. he took me for a test drive and i ended up buying a different car. very professional and knowledgeable. the whole staff was very patient and i know i made the right choice. I will recommend vw downtown chicago to my friends. thanks staff you were great More

Angle was EXCEPTIONAL, I felt like I was buying a car with a friend the entrire time. She was honest, did what she said she was going to do, and went above and beyond. She kept me in the loop the entir with a friend the entrire time. She was honest, did what she said she was going to do, and went above and beyond. She kept me in the loop the entire time while finance ran the numbers and even helped me clean out the car that I decided to trade-in. I was in a hurry so I came back a few days later and she showed me all of the features of the car. Everyone I spoke with was SO NICE. Hands down, the best car buying experience I have ever had. More

Herberto is a great service representative. He kept me updated on the status of my car and he has good communication skills. Thank you very much. updated on the status of my car and he has good communication skills. Thank you very much. More

You are liars. My car has not been repaired for two months. I will never go back to buy a car, all the people I know, I won’t let them go to your store months. I will never go back to buy a car, all the people I know, I won’t let them go to your store More

Bertolino was very helpful and responsive. When needed some help he called on Bill who was also responsive. Would recommend to my friends. Thank you some help he called on Bill who was also responsive. Would recommend to my friends. Thank you More

Appreciated the service by Herberto. Trust and confidence are important in any business dealings and that's how I feel about the service from Herberto, confidence are important in any business dealings and that's how I feel about the service from Herberto, More

All great workers everyone seem to love their job and know how to do it well everyone was well experienced and knowledgeable great service great people all around I give it five stars know how to do it well everyone was well experienced and knowledgeable great service great people all around I give it five stars More

Chris Smith my salesperson was AWESOME👍He walked me through process with a lot of knowledge about vehicle that I think was cool also. Good Man. through process with a lot of knowledge about vehicle that I think was cool also. Good Man. More