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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
3,051 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 3,051 reviews

April 26, 2025

Mohammed was very helpful! He was kind and knowledgeable, didn’t feel rushed. I absolutely recommend! More

by gina
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

April 26, 2025

Jonathan was super helpful. He thoroughly explained our options and presented us with a better offer than we imagined! More

by john.derango
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Oomens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Volkswagen of Downtown Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 26, 2025

Thank you so much Celia for your assistance with my car experience. You are very knowledgeable and made me feel comfortable with the entire purchase process. More

by Chardé B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Mijangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 26, 2025

Mike was fabulous to work with. He was professional, knowledgeable, enjoyable, and listened to all my needs and concerns. It was just so pleasant to work with him. I wouldn't want More

by GRANDMAARDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zafiriou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Aguilera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Z, best of the best.
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Apr 27, 2025 -

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 25, 2025

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by GJDIMITROV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 25, 2025

Was very nice and helpful answer every question got a nice truck feel in love with it . Would definitely recommend Celia Mijangos to everyone! More

by Guerramartha934
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Mijangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

April 25, 2025

Had a great experience working with Mohammad to buy my new car. Extremely professional and made the process very easy for my first time buying from a dealership. Great customer service always makes the di More

by Will R
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you and that you had such a positive experience.

April 25, 2025

Celia was very helpful. She got me out with a car right away!! I highly recommend. 5out of 5!! Come see her!! More

by fernando727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Mijangos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

April 25, 2025

Mohammed was very helpful and provided us with great customer service! Will be recommend to my friends :) More

by jor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

April 25, 2025

Jimmy really made it easy to come and get a car ! We were a little trouble and he made it a smooth and easy process More

by Jc
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Aguilera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Oomens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davis Luckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Alejandre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Volkswagen of Downtown Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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