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Volkswagen of Downtown Chicago
Chicago, IL
2,974 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,974 reviews
December 06, 2024
The dealership provides excellent customer service. The service performed on my car efficient and I appreciated the ease of check-out when I retrieved my car. The service performed on my car efficient and I appreciated the ease of check-out when I retrieved my car. More
by REVMICHEALASMITH
Verified CustomerEmployees Worked With
December 03, 2024
The staff is welcoming, friendly, fast and efficient. Looks like everyone is having a good time. Looks like everyone is having a good time. More
by perez.nydia
Employees Worked With
December 02, 2024
Fernando was great in part department . Great help willing to help out . Great customer services Great help willing to help out . Great customer services More
by neyvash
Employees Worked With
November 28, 2024
It’s very nice very very modern looking and it’s comfortable to be there. The service people taken interest in what your problem is and the reason that you’re there and they do a good job of accompl comfortable to be there. The service people taken interest in what your problem is and the reason that you’re there and they do a good job of accomplishing repairs and whatever else is needed on the same day.. The dealership provides Uber rides to any nearby location and an Uber ride to pick you up when the service is completed for you to get your car. Again, they make it very convenient for the customer which I think is a big plus. More
by bflapan
Employees Worked With
November 27, 2024
We left one dealer in horror, and found at Volkswagen of Downtown great safety, both in the service of an old vehicle and then in the purchase of a new one. From horror to safety, we think that pretty good. Downtown great safety, both in the service of an old vehicle and then in the purchase of a new one. From horror to safety, we think that pretty good. More
by bill.bein20
Employees Worked With
November 26, 2024
Dealership was very thorough. Car took longer than expected but overall satisfied with the outcome. Car took longer than expected but overall satisfied with the outcome. More
by Rod
Employees Worked With
November 25, 2024
Great service every time I visit ! I would recommends downtown Volkswagen! They never let me down.😊!!! I would recommends downtown Volkswagen! They never let me down.😊!!! More
by taylorshequita
Employees Worked With
