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Volkswagen of Downtown Chicago
Chicago, IL
3,053 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,053 reviews
January 23, 2024
Luis is an excellent service manager who provides updates and communicates well Great customer service and communicates well Great customer service More
by LISAKEYIL
Verified Customer
January 22, 2024
The dealership was convenient, flexible about drop off time, and communicative. I’ll bring my car here for all future services. time, and communicative. I’ll bring my car here for all future services. More
by THEANGELINOFAMILY
Employees Worked With
January 21, 2024
It was a pleasure to work with Saul, Rocco and Michael. I feel my vehicle was appraised carefully and fairly. Saul also went above and beyond. I lost the original check and he took the lead to generate a r I feel my vehicle was appraised carefully and fairly. Saul also went above and beyond. I lost the original check and he took the lead to generate a replacement and track delivery until I got it. I really appreciate his support and close follow up! More
by leelandbrettgraham
Employees Worked With
Saul Garcia, Rocco Cesario, Michael Zafiriou , Saul Garcia
January 20, 2024
Despite being super busy, Luis was comforting and professional. I would highly recommend Luis and his team to anyone. professional. I would highly recommend Luis and his team to anyone. More
by LUKE32
Employees Worked With
Other Employees :
Auzi Wallace, Aaron Austin
January 20, 2024
January 19, 2024
Luis was working with me and he did an amazing job. He might everything very easy and had great customer service He might everything very easy and had great customer service More
by R.James0926
Employees Worked With
January 17, 2024
Great service, great staff, and awesome waiting rooms! Very thankful for the service and positive attitude of the staff. Very thankful for the service and positive attitude of the staff. More
by sspreobra
January 17, 2024
He was very polite and I had the feeling that he was very concern about helping me. concern about helping me. More
by HLADON2
Employees Worked With
January 16, 2024
Syrell was great to work with. He was very thorough and professional. I would definitely return. He was very thorough and professional. I would definitely return. More
by lauramart2010
