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Volkswagen of Downtown Chicago
Chicago, IL
3,053 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,053 reviews
November 18, 2023
Very nice place to visit because everybody was so nice. This place is very clean and well kept. The place was very well decorated and put together. I'm Thankful Syrell was my sales personal. He answered al This place is very clean and well kept. The place was very well decorated and put together. I'm Thankful Syrell was my sales personal. He answered all my questions and was very informitive. More
by My New Vehicle
November 18, 2023
Donny is very cool! I was approved for a loan at 22%, he helped by talking to the bank to reduce it to 17%! Thank him very much, in 8 months I will come to him to refi I was approved for a loan at 22%, he helped by talking to the bank to reduce it to 17%! Thank him very much, in 8 months I will come to him to refinance. More
by aispumba
November 17, 2023
Very friendly and helpful and kept the process as smooth and manageable as possible. Would definitely recommend this pace for anyone looking to buy a brand new vehicle. and manageable as possible. Would definitely recommend this pace for anyone looking to buy a brand new vehicle. More
by Carlos A.Garcia
November 16, 2023
Buying a car is never fun, but Syrell and the team there worked hard with us to make sure we left in a good place. worked hard with us to make sure we left in a good place. More
by rhph727
November 10, 2023
Great Service, appreciate Sy and the team. Pleasure to work with them and I love my car. Pleasure to work with them and I love my car. More
by Kenya M
November 08, 2023
Steel, Julian, Donny & Rocko were incredible. They made sure everything was taken care of with my paperwork and vehicle. 10 out of 10 would recommend. They made sure everything was taken care of with my paperwork and vehicle. 10 out of 10 would recommend. More
by qui
November 08, 2023
Absolutely a blessing to work with! Extremely patient and works with you to ensure that you are happy with your purchase and not what they want you to have. I highly recommend working w Extremely patient and works with you to ensure that you are happy with your purchase and not what they want you to have. I highly recommend working with Mohammed. More
by C.J.
November 07, 2023
Mohammed and Matt helped me so much! ! Thank you! Amazing service!!!! I highly recommend them!! ! Thank you! Amazing service!!!! I highly recommend them!! More
by carmichaelcarrick
November 05, 2023
Syrell gave excellent service and it was only because of his personal role and engagement that we went ahead with the contract when it was about to fall through at the last moment. his personal role and engagement that we went ahead with the contract when it was about to fall through at the last moment. More
by Mqureshi1000
November 04, 2023
Terrell, Julian and Auzi were absolutely amazing today! They helped me with whatever I needed during my car service. I always feel so welcomed here! They helped me with whatever I needed during my car service. I always feel so welcomed here! More
by JT
