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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
3,053 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 3,053 reviews

October 28, 2023

I had a great experience in buying my first car. Syrell and the entire team were nothing but perfect and made the entire process easy ! More

by Kyle J
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syrell Fuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov
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October 28, 2023

Jimmy and Rocco were really cool and helped me a lot. A great overall experience I walked away feeling happy! More

by Cap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 27, 2023

Jimmy and Rocco were amazing and very informative in purchasing my Jetta ! I highly recommend Jimmy as sales ! More

by sarahimurillo773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Sara, and we look forward to working with you again.

October 27, 2023

Jimmy did a great job and I am very happy with my purchase of my vehicle. Him and Julian were very knowledgeable about all of their offerings. More

by gabeharris97
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Gabe, please do not hesitate to let us know. We are always happy to help!

October 27, 2023

Outstanding experience with Jimmy and Julian. Jimmy was clearly knowledgeable and enthusiastic. Walked me through a variety of financing options suited just for me. The guy smelled great too! Wou More

by Matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review, Matthew, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

October 27, 2023

Syrell was a great person to work with . Had an incredible experience! Highly recommend this dealership! More

by Shehzad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syrell Fuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Volkswagen of Downtown Chicago responded

We are very happy to hear that Syrell provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2023

Jimmy is a reliable seller, honest, and enthusiastic seller. Appreciate doing business with him, and cannot recommend him enough! More

by Emilio629
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jimmy and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 27, 2023

This is now my official local dealer! Jimmy and Julian were absolutely amazing. They were patient with me and listened to everything I was looking for. I even recommended them both to my More

by ari.williams1204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Ari, for choosing Volkswagen of Downtown Chicago!

October 27, 2023

Jim & Matt helped me out also Donnie finance made my purchase an easy ride thanks to them!!!!! Happy customer! More

by MD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Avramov, Matt Kutyna, Jocy Barrera
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Oct 29, 2023 -

Volkswagen of Downtown Chicago responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 27, 2023

Jimmy and Julian were both very helpful throughout the whole process, I can’t thank them enough. More

by Lcribbin55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that Jimmy and Julian were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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