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Volkswagen of Downtown Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.5
3,053 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided. "Das Auto"
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1111 N Clark St

Chicago, IL

60610

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Showing 3,053 reviews

October 26, 2023

Jimmy and Matt gave great attention and care throughout my entire experience. I felt like they wanted to make sure I left happy and were not just trying to make a sale - which is refreshing! Love my new ca More

by Casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Volkswagen of Downtown Chicago responded

Congratulations on your new purchase, Casey! Thanks for the five-star rating. Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We look forward to serving you in the future.

October 26, 2023

Jimmy and Julian were such great helping and assisting me with all my questions They provided great help and made me feel welcome More

by kerrywills20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well with both Jilian and Jimmy. We hope you enjoy your new vehicle, Kerry. We truly appreciate your feedback.

October 26, 2023

I had the pleasure of working with Julian and Jimmy today. When I came in I was apprehensive of about starting my search for a new car but Jimmy made it more of a friendly conversation that put me at e More

by robwickes
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago, Rob! We appreciate this five-star review. Congrats on your new purchase. Please let us know if we can be of any more assistance. We're always happy to help.

October 26, 2023

Jimmy and Matt helped a lot they were very informative and helpful thank you so much !! More

by ymaia8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

October 26, 2023

Jimmy and Julian gave me the best and most I formation on a new Golf R I could get thank you !!!! More

by arkadiaramirez18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

October 26, 2023

The staff is very friendly. They take very good care of their customers and treat them with respect. More

by fjgs_02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syrell Fuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. Thank you for the five-star review.

October 26, 2023

Jimmy and julien helped me find a car in my price range at the right time. Can’t thank him enough for his customer service More

by frankmullaghy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Caprile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new car, Frank.

October 21, 2023

Came into the dealership and was introduced to Mohammed & Roco. They were able to help me and my wife get a new vehicle that we love! More

by Terranceallen2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Volkswagen of Downtown Chicago responded

Terran, Thank you so much for your kind words for Mohammed and Rocco, and for taking the time to leave us this wonderful feedback!

October 21, 2023

Mohammad and Roco Gave me the best experience ever purchasing my first car! Very professional and helpful! Thank you More

by smcdonald1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Cesario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Volkswagen of Downtown Chicago responded

It's great to hear that Mohammad and Rocco were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

October 18, 2023

Mohammed and Matt thank you for your help ! Awesome service . I Would come here again. More

by marielena0316
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Habibi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kutyna
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Oct 19, 2023 -

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad Mohammed and Matt were able to help, and we hope to see you again!

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