Volkswagen of Downtown Chicago

Jocelyn Barrera Was a great help today! Very easy to talk with and a great help today helping me sell my vehicle. It was a pleasure working with her. Very easy to talk with and a great help today helping me sell my vehicle. It was a pleasure working with her. More

Manny was great to work with making sure that our car purchase was simple and easy. My husband and family are happy with our purchase and are happy to have worked with him along with Mohammed and Matt. purchase was simple and easy. My husband and family are happy with our purchase and are happy to have worked with him along with Mohammed and Matt. More

What a delightful and stress-free car buying experience! Mohammed and Matt at Volkswagen DT Chicago are the dream team. Their warm welcome and genuine approach really set the stage for an exceptional journe Mohammed and Matt at Volkswagen DT Chicago are the dream team. Their warm welcome and genuine approach really set the stage for an exceptional journey. Mohammed's profound knowledge of cars, ranging from family-friendly SUVs to sleek sedans, was truly impressive. He patiently guided me through the vast array of options, answering every question with expertise. Their attention to detail and clear explanations put me at ease. They took the time to explain each document, ensuring that I fully understood what I was signing. Their efficiency and attention to detail left me feeling confident that I was making a well-informed decision. What truly shines is their seamless teamwork; they anticipated my needs and genuinely cared about finding my perfect car. Their commitment to transparency was a breath of fresh air in an industry often plagued by pressure tactics. There was no hidden agenda, just honest guidance. Thank you, Mohammed and Matt, for your genuine care and help. Their professionalism and passion for their work made them a remarkable duo. If you seek a car buying experience that's both enjoyable and effortless, I wholeheartedly recommend visiting Mohammed and Matt at Volkswagen of Downtown Chicago. Trust me, they make car buying feel like a conversation with old friends; a welcome change of pace to the usual sterile, pushy, stressful experiences of past car dealerships. More

Mohammed and Matt were very experienced, polite and knowledgeable, I will recommend my family and friends. knowledgeable, I will recommend my family and friends. More

Supercalifragilisticexpialidocious Mohammed and Matt 🙌🏾🙌🏾🙌🏾 Professional service ! Drive off in my new 2024 Atlas ! Happy indeed 🙌🏾🙌🏾🙌🏾 Professional service ! Drive off in my new 2024 Atlas ! Happy indeed More

Mohammed and Matt very experienced very polite knowledgeable got new car very good experience will recommend friends and family knowledgeable got new car very good experience will recommend friends and family More

Terrell was great and patient, I didn’t feel rush like other dealerships just trying to make a sell. other dealerships just trying to make a sell. More

Michael Lichter and his service team are absolutely fantastic! I recently began a three year lease of a 2023 Tiguan. The car is a perfect fit for my family. However, when we got the car to our home the fantastic! I recently began a three year lease of a 2023 Tiguan. The car is a perfect fit for my family. However, when we got the car to our home there were some things not working. Michael, connected his in house experts with the experts from VW and found the problem and got it fixed up right away. Thank you, Michael for your patience and most appreciated assistance. More

Thank you Michael. I appreciate the time that you gave and concern that you showed to me when my newly leased Tiguan was having trouble. Thank you for putting Mike on I appreciate the time that you gave and concern that you showed to me when my newly leased Tiguan was having trouble. Thank you for putting Mike on the case to get the issues cleared up. He did a great job solving the problem. Through your patience and leadership I now drive my new car in style with peace of mind about safety. More

They are currently working on our vehicle and addressing our concerns. Mike and his team have been great and communication has been amazing. Excited to see our car! Thank you Mike! our concerns. Mike and his team have been great and communication has been amazing. Excited to see our car! Thank you Mike! More