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Auzi Wallace
Auzi Wallace at Volkswagen of Downtown Chicago
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Auzi Wallace

Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Auzi Wallace

April 27, 2024

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Employee Rating

The service is always good at this location. My rep solved my problem quickly and easily. More

by BRANDONVHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco

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Apr 29, 2024

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, Brandon, and we hope to see you again!

April 09, 2024

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Employee Rating

It is very well staff the people that work there are very friendly and very helpful get you in and out on time keep up the good work services is very out standing I love coming there to get my car services h More

by DEREKWILSON725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Aaron Austin, Fred Borek

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Apr 10, 2024

Volkswagen of Downtown Chicago responded

Thank you for your very kind review, Derek. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

February 15, 2024

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Employee Rating

Jimmy the Salesperson, Donnie in Finance, Auzi Wallace in Service, and Fernando Tapia in Parts provided a good customer experience during my visit at VW Downtown Chicago. I recommend working with them when p More

by feason10
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Avramov, Jimmy Caprile, Fernando Tapia

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Feb 16, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

January 20, 2024

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Despite being super busy, Luis was comforting and professional. I would highly recommend Luis and his team to anyone. More

by LUKE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec, Kelia House, Aaron Austin

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Jan 21, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business, Luke, and hope to see you again soon!

November 04, 2023

Dealership Rating
Employee Rating

Terrell, Julian and Auzi were absolutely amazing today! They helped me with whatever I needed during my car service. I always feel so welcomed here! More

by JT
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Terrell Barry

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Nov 05, 2023

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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