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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.8
793 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 793 reviews

February 07, 2026

Quality service, provided excellent diagnostics in a timely manner, and they use a great method for showing you your entire diagnosis. Useful for people to see “in real time” via the video recordings th More

by mr.nick.curtis111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Mclain
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Feb 09, 2026 -

Volkswagen of Duluth responded

Thank you for the fantastic feedback! We’re glad to hear you found the video diagnostics helpful and transparent, seeing things in real time really does make the process clearer and more confidence-boosting. We appreciate the recommendation and your trust in VW of Duluth. We’ll keep the quality (and the cameras) rolling!

January 30, 2026

Dan is always very helpful and so nice. I really love the way they cleaned my windows this time! More

by noblelittlebear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re so glad to hear Dan took great care of you and that the sparkling windows didn’t go unnoticed! It’s the little details that make the ride feel brand new again. We appreciate you choosing VW of Duluth and look forward to seeing you next time.

January 28, 2026

They are professional and polite to me. I will always recommend the service dept to others. More

by JMKRABBE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re proud to hear our service team delivered a professional and polite experience. Your recommendation means a great deal to us, and we look forward to continuing to take great care of you and your vehicle.

January 27, 2026

Nice place I was happy with my purchase. It was good to get to meet them. I hope to have many more cars in the future also. More

by Aaroncolantti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Reinke-Mullenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Volkswagen of Duluth responded

We’re glad to hear you were happy with your purchase and enjoyed meeting the team. We appreciate you choosing Volkswagen of Duluth and look forward to helping you with many more vehicles in the future!

January 26, 2026

I Don't recall seeing Chris but the other individuals I worked with were great. Malcolm was very helpful not pushy at all and answered all questions. I have had a few issues with my vehicle (no fault of th More

by Wakymilo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan McGovern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review and for sharing your experience! We’re glad to hear Malcolm and the rest of the team were helpful, informative, and never pushy. That’s exactly how the process should feel. We also appreciate your understanding regarding the vehicle concerns and are happy our team was able to respond quickly and get things moving toward a resolution. Thank you for the recommendation, and we’re grateful you chose Volkswagen of Duluth!

January 22, 2026

Rob and the service department to be top notch. They were responsive, efficient, transparent and thorough. I will continue to use them for my car service needs. Thank you! More

by booshke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re thrilled to hear you found Rob and our service department to be responsive, efficient, transparent, and thorough, that’s exactly the standard we aim to deliver. We truly appreciate your continued trust and look forward to taking care of all your future service needs.

January 19, 2026

Efficient and thorough. Was in and out in a timely fashion. My advisor, Dan, kept me in the loop on time estimation and stuck to it. Got what I came for done, and after furt More

by Taylor A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forget his name who worked on my car that sent the video, but thank you.
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Jan 20, 2026 -

Volkswagen of Duluth responded

Taylor, thank you for the 5-star shoutout and the detailed feedback. We’re glad Dan and our service team delivered an efficient, transparent, and on-point experience. Getting everything done in one visit and knocking out that mystery vibration? That’s operational excellence in action. We appreciate you trusting Volkswagen of Duluth for your first service visit, and we’re looking forward to seeing you back in the lane again. Safe driving and smooth rides ahead!

January 08, 2026

I've always had great service. Do I think some of the prices are too high? Yes. More

by lunkerlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We appreciate your honesty and are glad to hear you’ve consistently received great service from our team. We strive to deliver strong value through quality workmanship, transparent communication, and taking great care of your vehicle every visit. Thanks for choosing Volkswagen of Duluth, we look forward to continuing to support you.

January 06, 2026

We had a great experience purchasing our new Volkswagen. Very nice facility and friendly staff! More

by jaydoesradio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Markus Reinke-Mullenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan McGovern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re thrilled to hear you had a great experience purchasing your new Volkswagen and enjoyed the facility and our team. We appreciate you choosing Volkswagen of Duluth and look forward to working with you again in the future.

December 24, 2025

Every one was very helpful in getting us setup with our finance and purchase of our new vehicle. We were well cared after while paperwork was completed and the car was getting detailed. Went over everythin More

by akstahow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Reinke-Mullenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2025 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We’re thrilled to hear the team took great care of you from financing to delivery day details. Making the process smooth, comfortable, and fully transparent is the goal and it sounds like the team executed flawlessly. Enjoy every mile in your new vehicle, and welcome to the VW Duluth family!

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