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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.8
867 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 867 reviews

July 30, 2026

Tj was very respectful and helpful explaining the process to me about my service recall. Also went out of his way to walk me back to my car after my appointment. More

by speebob13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
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Jul 31, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We're thrilled to hear that TJ provided such a helpful and respectful experience during your recall visit. Taking the time to explain the process clearly and ensuring our customers feel comfortable and informed is something we take great pride in. It's also wonderful to hear that he went the extra mile by walking you back to your vehicle after your appointment. We truly appreciate your kind words and your trust in Volkswagen of Duluth. We'll be sure to share your feedback with TJ and the rest of our Service team. We look forward to seeing you again for your future service needs! — The Volkswagen of Duluth Service Team

July 30, 2026

Very friendly, put up with us being difficult. Incredibly sweet to our daughters. Very patient More

by August.douglas.oman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Reinke-Mullenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Volkswagen of Duluth responded

Thank you, August and Becky, for the wonderful 5-star review! We love hearing that you had such a positive experience with our team. Car shopping can be a big decision, and we're always happy to take the time to answer questions, be patient throughout the process, and help our customers find the right fit at their own pace. We're especially glad to hear our team made your daughters feel welcome, too. Creating a friendly, comfortable environment for the whole family is something we take pride in. Thank you for choosing Volkswagen of Duluth. We truly appreciate your trust and hope you're enjoying every mile in your new vehicle! - The Volkswagen of Duluth Sales Team

July 28, 2026

Reliable service as expected. The service department works hard to make the customer satisfied. Jerry the mechanic identified the problem and made the extra effort to save me a More

by rancho66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Gaylord
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Jul 29, 2026 -

Volkswagen of Duluth responded

Thank you for the fantastic review! We're delighted to hear that you received the reliable service you've come to expect from our team. It's great to know that Jerry was able to identify the issue, take the extra effort to help save you money, and personally explain everything along the way. We believe honest communication and looking out for our customers' best interests are just as important as the repair itself. Thank you for recognizing Jerry and our Service Department's commitment to customer satisfaction. We truly appreciate your trust in Volkswagen of Duluth and look forward to serving you again in the future! — The Volkswagen of Duluth Service Team

July 28, 2026

The guys working in the shop the day I came in were very helpful. A tech personally came out and expressed his opinion after finding the original issue. More

by prhodes1013
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Terrio Johnson.
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Jul 29, 2026 -

Volkswagen of Duluth responded

Thank you for the 5-star review! We're delighted to hear that our team was able to provide such a helpful experience. We believe clear communication is key, so it's great to know that one of our technicians took the time to personally discuss the issue and share their findings with you. Providing honest advice and keeping our customers informed every step of the way is something we take pride in. We truly appreciate you choosing Volkswagen of Duluth and look forward to helping you with all your future service needs. Thanks again for your kind words! — The Volkswagen of Duluth Service Team

July 27, 2026

Great purchase experience when buying a car remotely from Raleigh, NC. Malcolm and Dylan were very responsive and great to work with. More

by vigister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Volkswagen of Duluth responded

Thank you for the wonderful review! We're honored that you chose Volkswagen of Duluth for your vehicle purchase all the way from Raleigh, NC. Buying a vehicle remotely requires trust, and we're thrilled to hear that Malcolm and Dylan made the process easy with responsive communication and great service every step of the way. Our goal is to make the car-buying experience smooth and stress-free, whether you're visiting us in person or shopping from across the country. Thank you for putting your confidence in our team and for taking the time to share your experience. Enjoy your new vehicle, and thank you for being part of the Volkswagen of Duluth family! — The Volkswagen of Duluth Sales Team

July 24, 2026

I just purchased my second Tiguan four years. The assistance I received was great during the sales process. Kyle Terrio Johnson walked me through the process and made it a painless experience. He More

by mikebussen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Terrio Johnson, service to sales coordinator
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Jul 24, 2026 -

Volkswagen of Duluth responded

Thank you for your continued trust in Volkswagen of Duluth! Purchasing your second Tiguan in four years is the highest compliment we could ask for, and we're honored to have earned your business again. We're thrilled to hear that Kyle Terrio Johnson made the process smooth and painless and that you and your wife felt like a top priority throughout your visit. That's exactly the kind of experience we strive to provide every customer who walks through our doors. We truly appreciate your recommendation of both our Sales and Service teams. Congratulations on your new Tiguan, and thank you for being a valued member of the Volkswagen of Duluth family! — The Volkswagen of Duluth Sales Team

July 23, 2026

Dan and the rest of the staff have always treated me as a valued customer. No complaints here. More

by jrpatten63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Volkswagen of Duluth responded

Thank you for taking the time to share your experience! We're thrilled to hear that Dan and the rest of our Service team have consistently made you feel like a valued customer. Providing friendly, dependable service is what we're all about, and your kind words mean a lot to us. We appreciate your trust in Volkswagen of Duluth and look forward to seeing you again for your next visit! — The Volkswagen of Duluth Service Team

July 22, 2026

Everyone was very nice and friendly. They explained most of the ins and outs of the car and pricing.It went super smooth and I left with a new car (new to me). Very pleased! More

by imgp_425
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Humphreys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 23, 2026 -

Volkswagen of Duluth responded

Thank you for the fantastic review! We're so glad to hear that our team made your experience smooth, friendly, and enjoyable from start to finish. Taking the time to explain the vehicle and pricing clearly is important to us, and we're thrilled you felt comfortable and informed throughout the process. Congratulations on your new-to-you vehicle! We truly appreciate your trust in Volkswagen of Duluth and look forward to being here for you for many miles to come. — The Volkswagen of Duluth Sales Team

July 21, 2026

Dan was great! Was not impressed with the service department. I will not go into details, but cut corners and lost my trust. My first bad service experience... Dan More

by jzobitz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 23, 2026 -

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. While we're glad to hear that Dan provided great service and was quick to acknowledge and address the issue, we're disappointed to learn that your overall experience fell short of your expectations. Trust is incredibly important to us, and we're sorry to hear that we lost yours during this visit. We appreciate you bringing your concerns to our attention, as it helps us improve the experience we provide to every customer. We would welcome the opportunity to learn more about what happened and see if we can help restore your confidence in our Service Department. Please feel free to contact our Service Manager, Rob Hakala, directly at 218-623-6952. Thank you again for your honest feedback, and we hope to have the chance to earn back your trust in the future. — The Volkswagen of Duluth Service Team

July 18, 2026

This is my second time working with Dan and Duluth Volkswagen. I was a few hours away from home on a Friday when my vehicle started having problems. I was able to drop it off that evening and Dan said More

by Taylor A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 20, 2026 -

Volkswagen of Duluth responded

Thank you so much for your kind words and for trusting Dan and our team again! We're thrilled we could turn a stressful situation into a positive experience: from helping with the warranty coverage to getting your brakes taken care of and making the return of your vehicle as convenient as possible. We'll be sure to share your compliments with Dan, our technicians, and our drivers. Thank you for choosing Volkswagen of Duluth, and we look forward to being here whenever you need us next! — The Volkswagen of Duluth Service Team

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