Back

Volkswagen of Duluth

Hermantown, MN

4.8
740 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
Contact Dealership

4735 Loberg Ave

Hermantown, MN

55811

Directions

By Type

Showing 740 reviews

May 16, 2023

They charged me for an air filter they didn’t put in my car. They also charged me 89$ to clean my rotor out and there was still a rock in it when I left. $238 for an oil change, tire rotation and the air f More

by amberschn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your concerns to our attention as it is important to us that every customer receives what they expect when visiting. Your information was not found in our database to reach out to so please give our Service Manager, Rob Hakala a call so we can assist you with a resolution. He can be reached at 218-322-1099. Thank you again for your feedback.

May 16, 2023

He is personable and customer satisfaction focused. He answers questions professionally and is courteous at all times. More

by peterly72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
May 16, 2023 -

Volkswagen of Duluth responded

Thank you for this great review and we appreciate your visit to our Volkswagen Service Department.

May 16, 2023

Serina and Anjay were amazing. Knowing my financial situation they didn’t judge me and figured out the best lease available. Serina went above and beyond and helped me with turning More

by twarbalow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjay , Serina Sprecco
May 27, 2023 -

Volkswagen of Duluth responded

Thank you for this great review and it's fantastic to hear that our team provide you excellent service that fit your personal needs. Your recommendation is very appreciated.

May 15, 2023

A little pricey but real good service I will always come back fir my ve needs More

by jpete34938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Volkswagen of Duluth responded

We truly appreciate your loyalty and continued support of our service department at VW of Duluth. Thank you for the great review.

May 15, 2023

Very helpful - the team got me in and out promptly. They had all my service records which was very helpful in assuring we had things up to date for my car's maintenance schedule. Appreciated that the More

by edott4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Volkswagen of Duluth responded

Thank you for using VW of Duluth for your Volkswagen maintenance needs. It's great to hear that your experience was prompt and easy.

May 15, 2023

Very friendly staff in the service dept. Services are well explained and nothing seems "pushed" on you. Vehicle inspection is through. No complaints at all! More

by michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Volkswagen of Duluth responded

It's great to know that you enjoyed your experience at VW of Duluth while having your Volkswagen serviced. We look forward to assisting you in the future.

May 11, 2023

Pleasant dealership experience, well informed staff. Drew was very helpful in getting us acclimated to the vehicle. More

by briannatran40
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
May 16, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know that Drew took great care of you while purchasing your new Volkswagen! Congrats on the new ride!!

May 10, 2023

Serena and Curt got me into a fantastic new car! Even though I live in the cities, I go to Duluth to buy my VWs and for my services. More

by Ray Hayward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
May 16, 2023 -

Volkswagen of Duluth responded

We appreciate your loyalty for all of your Volkswagen sales and service needs. Thank you for making the trip from the cities to visit our team at VW of Duluth.

May 09, 2023

VW on the Hill is Exceptional with processes in vehicle sales. They helped with registration and insurance, even after their normal business hours. More

by sweaver308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco, Curt Jensen
May 16, 2023 -

Volkswagen of Duluth responded

It's so great to hear you had an exceptional experience while purchasing your new Volkswagen at VW of Duluth. Congrats on the new ride!

May 08, 2023

They did exactly what I asked of them and they performed the work as expected. More

by QWERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keary Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Ziliak
May 16, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your Volkswagen to our service department and we appreciate the kind review. We look forward to assisting in the future.

...
57
...